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December 2023 by Latoya Boyd
Horrible place. Darren is very unprofessional unappropriated very creepy with women and kids. I felt very unsafe with this man being there never never go there by yourself if you are a women.PLEASE CALL POLICE IF YOU NEED TO GO THERE ESPECIALLY IF YOU ARE A WOMAN AND DONT GO THERE AT NIGHT TRUST ME HE’S THERE WAITING…..
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December 2023 by Renay Brown
I can always count on Darren to be helpful whenever needed!
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July 2023 by Monica Delgado
Darren and Mary were fantastic in helping us with our unit. The units are clean and easily accessible.
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July 2023 by Brian Phelps
Caprice was very helpful with getting me my gate code since I couldn’t Remember it.
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June 2023 by Donte Dacres
Had no problems getting a unit and was handled with very good customer service. Darren was more help than I needed. Thanks for your service.
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June 2023 by Anita L White
I went to this facility to speak with Darren about a storage space. The office and space was very clean and he was very cordial and knowledgeable.
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June 2023 by Jennifer Kruk
I rented a storage unit from July 22 till May 23 and had such a pleasant experience. Safe, secure, clean and Darren is so friendly! I would recommend this facility to anyone in the area who may need a place to store items.
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May 2023 by Maria Ibarra
Darren is always so welcoming when we first got a unit , we needed a second unit he help us out with it . Always super friendly
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May 2023 by Vernon Joy
For the most part, public storage comes in handy when you’re lacking storage space at home. But I’m 67 years old and I’m living on a fixed income so I don’t have any MONEY EXTRA MONIES TO SPEND. Unfortunately after being a storage unit renter, my storage rental fee goes up EVERY YEAR by at least $25-$30 dollars. I’m now paying $183.00 dollars per month for my unit and I’m on disability (SSI) because I’m diabetic and I’ve got COPD, which only pays $914.00 monthly. I think there should be a limit on how much DISABLED SENIORS CAN BE CHARGED. The public storage I use is in Hoffman Estates, IL. (iStorage) on Bode Rd. The only other complaints I have is the management has to manage two storage outlets and they’re unavailable quite regularly. The pavement is also loaded with Potholes that are hazardous to our vehicle’s suspension. I hope my input will have a positive impact towards making some improvements.
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May 2023 by Eric M.
cant grant 24 access dirty unit no lighting ripped insulation
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April 2023 by Annmarie Golembiewski
Darren so nice staff as well. Very helpful kind and caring always check the units and making sure everything is safe and secured super kind and helpful thank you
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April 2023 by Melody Glaub
Darren is fantastic and extremely helpful. Highly recommend this location. Appreciate all the support and insight he gave us!
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April 2023 by Efrain Doria
Darren was so helpful when we visited the store and answered all of our questions
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March 2023 by Savannah S.
as 8Darren helped us recently which we're so thankful for. We were already having a stressful day and he was able to get us into a new storage unit. He saw the issues we were having and was able to get us a competitive rate. He was very knowledgeable and went above and beyond in a time when we really need it. I highly recommend using this location for your storage needs.
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March 2023 by Joseph Oneal Jr
1st, I want to thank you'll for such great customer service and a experience that made me feel as tho my things would be safe. 2nd, I want to give a Huge Thank You to Darren for his hard work and great service. His detailing of how things are were are excellent.
