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October 2023 by Suzy T.
Needed to deposit a $ 100,000 check at noon today. Two men in suits..maybe a manager told us to come back in 35 minutes because the bank teller was a lunch. We asked if they could do this deposit since it was a large amount. They flat out refused! How is this possible? These two " managers" are LAZY and should be fired. WORST BANK SERVICE EVER!
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August 2022 by Rachel S.
This is my 2nd time actually coming to the branch to grab money from my account. Today was payday for me at one of my 2 jobs. Because I lost my debit card I had to go inside the branch to a teller. I showed my DL and they asked me a few questions. She asked me for my mothers maiden name I told the illiterate teller she claimed that's not what they have on file. Ask I told her that's my mother if you have anything other than what I'm telling you than it's something wrong with your system. She tells me that I would need to talk with manager an order to get my money from my account. At this point I'm livid and would like to talk to a manager so that I can close my account out as I dont even wanna do business with these bank foreigners.... they need to just close the entire bank up bc it's always an issue with these people..
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August 2021 by Dawn M.
Citicards are the worst. The company gives you a run around and can't answer a simple question correctly
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May 2020 by Gabriela S.
This Citibank in Streamwood has a great manager there and a banker even now in this difficult time of the coronavirus. They were very welcoming when I went there to open a new account and knowledgeable about everything in their profession. I highly recommend this location.
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February 2018 by Rafal O.
Great bank to go to. Live close by always go there and get treated with respect. Thank you for your service and the manager is great, always helps out, always satisfies the customer. New crew came in 2017 but they are still amazing people. Thank you guys. GO CITI
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April 2017 by Rebeccah Q.
WTF is wrong with these people? My father went to this location in Streamwood yesterday to make a withdrawal. After waiting an hour, they told him he could not make a withdrawal (why the F not?) and told him he had to take a cash advance out on his credit card, at a charge. I saw online that yesterday also he had a password change on his account, and he does not have any idea how that happened. Now I have to spend a day or two next week trying to sort out what happened and fix it.