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“It's been more than two years that I have rented a car. Two years meaning that for the past 740 days, I have been in possession of a rented car. Kenny is a excellent customer service representative. I have seen him at his office, taking calls, attending to in-house customers, training an employee, and still found time to smile. From reservation, to pick up, to any cumminication along the way, and the return of the vehicle, Kenny's acute customer service skills have been the driving force behind my rental from the Streamwood location. There were times when friends/relatives of mine needed cars to rent and Kenny, even though he sometimes wouldn't have any availability, he would give a date when he is likely to have cars available. We need to have many more "Kennys" at all businesses that interface with members of the public. Keep it up Kenny!!”
“Great team, very friendly, and they always aim to please. Christian checked me in, handled all of my concerns about due dates since my car was at the dealer awaiting a loaner from them. When I returned the car, I left my personal keys in it. I called up, and the attendant (sorry I forgot your name) located them quickly and secured them while I drove back. Another attendant, when I walked in, said "did you leave something in the camry?"... the care, and attention to details of all their customers is imppecable. Absolutely will use again if I need their services”
“If you know what's good for you, and you're interested in a Honda, go to the Schaumburg dealership and ask for Kevin Hanson. Nice guy, very transparent, informative, and wants to ensure you're satisfied with your purchase. Finance guy is also hilarious and made everything easy.
Good people working here. Seriously, I'm not always easy to please (Kevin can attest to this, I'm sure) and I literally can't recommend Kevin enough. Honest, easy to get along with, and knows his stuff. I will contact him in the future any time I'm looking for a Honda.”
“I had a great initial experience at this location all because of Ally. Her customer service skills are top notch and she went above and beyond to deliver a great experience which starting my car rental. I hope the return is as great. Highly highly recommend this place.”
“WOW! I was in an emergency situation and needed a vehicle quick (like 30 min before closing) due to a work crisis. Zachary was the hero of the day. In less than 45 minutes total - I got a car. Fast, quick, and keys in my hand and on the road. Everything in the end was a success! Thanks to Enterprise in Carol Stream, especially Zachary. I look forward to my next rental because this is where I'm coming back. ⭐️⭐️⭐️⭐️⭐️”
Open 24 hours
164 Division St Suite 401, Elgin
Car Rental
“I've done business with ECS for years. George, the owner, is awesome: personable, professional and loves exotics! There are several things I love about ECS, among which are that they're flexible with mileage overages and, perhaps most importantly, their prices are among the best in the industry. I spend most of the year in LA. For what anyone charges for a one-day rental of a Lamborghini there, ECS charges slightly less for *three* days. I've driven two Lamborghinis and one Ferrari thanks to George and ECS. I recommend them highly.”
“All the employees were nice and accommodating. I go to this Enterprise for all my rentals. From the front desk (Holly and Roy) to the driver Joe are all amazing!”
7:30AM - 5:30PM
950 S Roselle Rd, Schaumburg
Car Rental
“Enterprise on Roselle Rd. In Schaumburg was a great experience to work with. My car was in an auto body shop a few miles away and they deliverered the rental, taking care of everything right there. When my car was done, dropped rental at auto shop. Never even went to enterprise office. Good customer service. Mark H.”
“Please note the vehicle I rented was filthy. I mean durty. I used two clorox wipes to clean the steering wheel and both times the towlet was brown from all the dirt. You could see dust, hair and dirt everywhere in addition the car had a masked cigarettes smell. I rent a lot since I have an older car and love that you guys are so close to my house. Also, a nice greeting would be good but it might be too much to ask.”
7:30AM - 5:30PM
247 W Northwest Hwy, Barrington
Car Rental
“Lewis, the manager of this location, was able to get me a vehicle at 11:50 am before his location closed on Saturday at noon. He then drove me to the Palatine location to pick up my car. Excellent customer service, highly recommended.”
“I had a wonderful experience with Steve. Very attentive, funny, accomodating, and willing to work with you to get the vehicle that you desire. The vehicle I choose is very clean, reliable, and I have gotten compliments already. Thank you for all that you do and I look forward to a long-term business relationship.”
“We actually went to TS SPECIALISTS which is located in front of Hayes. We will not take our car anywhere else. The mechanics know what they're doing and treat customers with respect. Try them before you go anywhere else.”
“Clean location, helpful & friendly people and always going the extra mile to help. I rent a lot and this location is the one I always refer other to. Cars are always clean and ready to go at time of pickup. Forget an Item in the cat at return, they have always called me to let me know and hang on to it till I can get back to them to pick it up.”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“The car we had from a different Avis started overheating while we were two hours away from home. We went to this Avis and the gentleman switched us to a different vehicle with no problems. Thank you for your great customer service!”
7:30AM - 6PM
2668 E Main St, St. Charles
Car Rental
“I LIKE THIS PLACE. I SUGGEST everyoneTO VISIT THIS PLACE FOR CAR RENTAL. ALTHOUGH ALL OF THE STAFF WAS GOOD BUT MY FAVOURITE WAS SAUD ABDUL AS HE DELT WITH ME NICE AND PROFESSIONAL WAY WAS SLEEPY BUT NICE PROFESSIONAL WAY OF TALKING TO CUSTOMERS. I HIGHLY RECOMEND THIS PLACE.”
9AM - 5PM
414 E North Ave., Glendale Heights
Car Rental
“I have rented from this venue before many years ago and I was in need of a rental as my car was in the shop, I didn’t know they closed at four and I was running late. They called me and I missed the call as I was running to drop my car off at the shop and I called them back And the owner told me that he would wait for me. I got there and almost 5 o’clock. I rented an economy car and he gave Murano. I apologize for being late and he was so kind. We all know when it’s time to get off of work we wanna go yet he stayed for me and I appreciate that so much. I definitely will go back when I need a car to rent. thank you so much for your understanding.!!”
8AM - 6PM
685 W Golf Rd, Hoffman Estates
Car Rental
“"Dhruv was exceptionally professional and went above and beyond to accommodate all of our requests. His dedication and attention to detail truly made a difference in our experience."”
“Such sweet people espl the one jn hoffman estate , what doesn’t one expect from a business one u get what u are expecting to get and it’s in a good condition when u go to a car rental service .Here u get all of that and a manager across the desk who would suggest the best approach and wouldn’t shy away from helping you out like suggesting where you would find the right spots and in case. Suggestion and there opinion which generally what one expects when they are renting to get advices from experienced people so one can take a educated decision .They don’t keep u waiting , no stupid questions like what people in enterprise ask, faster release once u reach back, money refunded faster unlike enterprise where u need to follow up gazillion times espl the one on golf road very bad in experience but budget is the place u wanna go if u are visiting epsl the one in Hoffman estate .”
“i am only giving this Hertz branch a 5 Star because of a brief interaction with a staff member named Brandon who made it easy to return a car that I rented and even took care of my ride home by calling an Uber. Brandon is an example of exceptional customer service.The other side of it, i was given an electric car by the person who took care of my rental without being told i was getting an electric car; not a word about how or where to go to charge the car; later found out there is a home charger in the trunk but it didnt work so i must have spent 8 hours of my life getting this car charged in the past 2 weeks. So unless you know your way around electric cars, dont take it.”
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“Best service , car condition is always good. Moreover , if by any chance they don't have a car they try their best to arrange a car for us, if possible. Highly suggested place for car rentals”