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January 2024 by yvette zavala
They always take really good care of my shih tzu Daisy. Splash Grooming is the best groomers in the area. I highly recommend them!
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July 2023 by Jackie Flores-Perez
I was a loyal customer for a very long time. I would take my mini schnauzer here and I would schedule in the mornings because that is what they preferred. They would tell me to schedule Wednesdays and Fridays as that is what they preferred. I did that. The red flags started when one time my sister was running late and they said they were going to leave my dog there alone if we did not get there on time. That was a red flag but we gave them the benefit of the doubt as we were a bit late and they were about to close.(does not give them the right to leave my dog there either way). However, we started to notice that my dog would come home traumatized. She would shake every single time she would go too. I really just thought the shaking was normal. So we continued to take her. I noticed that the girl in the front was also upcharging every time I would go. Her prices changed every time to the point where it wasn't making sense. My schnauzer would come home and not want to eat all day. I started to take her somewhere else because I started to get a feeling she was not treated right there. Ever since I brought her somewhere else I saw really big changes. She doesn't shake when she gets there and she comes home being the same playful dog she is. I wouldn't recommend this place at all. I tried my best to give them the benefit of the doubt but no. Until I see changes, I won't be coming back here.
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November 2022 by John Flores
Didn't like the service my dog came back scared and looks the same.
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October 2022 by Edgar Hernandez
I always take my three dogs to this grooming office. They have always done a fantastic job.
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July 2022 by nicole iniguez
No consistent pricing. Took my two dogs here and when I asked before I left how much is was going to be the woman said “same as last time” only to pick them up and then be told it’s $30 more because one of my dogs was “a couple inches longer than last time” when I asked why I wasn’t told this when I asked the price before I left the woman said “I can’t remember everyone’s dogs on the spot..” horrible customer service. She didn’t listen to what I was saying but instead just kept talking over me. Unfortunately won’t be going back.
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June 2022 by Nancy Garcia
The guy working here is not patient at all! My puppy is traumatized after bringing him here. My puppy was super shaky after a visit here. This isn’t the first time I take my puppy to the groomer. He enjoys usually enjoy getting groomed but here…. I’m not sure what the guy did but trust me, they just lost a customer !
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June 2022 by donman
I brought my pup there last Saturday and was told the fee for a cut, bath and nail clip would be $75. My pup is a lap dog, a Shitzu mix and is not a large animal. After about an hour I got a call from the owner who said my dog was hard to handle and the job was only half done. She said she would complete the job for an additonal $15 considering his obstinate behavior. I finally returned to pick up my dog after another few hours. The total bill was $90 and it's been a week and the dog's fur has been growing back in patches longer than others. I am completely dissatisfied with the grooming that was done and feel like I was extorted for an additional $15 to to get my pet back. I won't be using Splash again.
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June 2022 by Patricia Trujillo
DO NOT come to this place. I used to bring my dog here and it wasn’t a problem until the lady’s husband groomed my dog and since then my dog has been scared and very shaky every time we are near this place. The guy himself is very rude and has used inappropriate words against us when we had brought it to his attention. Very very unprofessionall. My dog has never acted like this with any groomers. Other reviews also state that the guy is very impatient impatient. Please pay attention to your dogs behavior after coming to this groomers. For a dog to act this way, I would possibly guess that they are hurting them.It is not misleading information as it is what happened. The man in your shop is causing you business and losing customer. My dog was never aggressive as to why you continued grooming him, if my dog was aggressive you would’ve refused serviced a long time ago. I understand you’re trying to protect your business. But don’t say our reviews are misleading (I know I wasn’t the only one you said this to)One last time… DO NOT COME TO THIS PLACE.
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June 2022 by ruthann
I bought my Roxie from this place and she has been going to them for 8 yrs. I am very happy with her haircuts.
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June 2022 by Daniel Salas
They’re Not patient, very rude, and unprofessional. Wouldn’t recommend anyone to bring their dogs here
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May 2022 by Veronica C.
DO NOT TAKE YOUR PET HERE. I Took my dog here and the lady is extremely rude and ignorant. She turns down older dogs. It seems like she hates working there and should not be trusted with any pet.
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January 2022 by Valerie R.
Love their services and so does my yorkie Lala Owners are sweet and even gave her a Christmas dress Lala is a returning customer and can't wait to bring our mini golden doodle to her for grooming services.
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January 2022 by Elizabeth Ojeda
I took my two small dogs yesterday. Never again. The place is dirty and their haircut was uneven. I have to take them to the place I usually take them, so they can fix the haircut. I have to wait a month for the appointment, which is why I took them here. They cut my baby's eyelashes. Really! Who does that?It was our first and last time.
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January 2022 by Jose de Jesus Trujilli
The lady is very rude and not professional, she does not have patience for dogs and does not give them the time that they need. She refused to take care of him, when in the past they have seen him already. Worst place ever!
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December 2021 by Sebastián Balderas
They always do a wonderful job on haircuts :)
