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July 2024 by Matt Chandler
Good pharmacy.
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May 2024 by Grace Smith
This is where I normally pick up my prescription, today I came in and waited patiently in line, when the person in front of me was done, thinking it was my turn, I started to walk up to the counter, Renee said “Nope” laughed and said sorry, turned around and clocked out. Ashley’s AMAZING (and an sweetheart) and explained Renee is filling in and overwhelmed but for a pharmacy, I feel that certain things should be expected, or they should be able to handle tasks, etc. Very rude and unprofessional.
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May 2024 by Vero G
I have had the same cashier attend me twice and she has been very friendly and helpful both times. She makes sure my rewards are coming thru and applied so I receive my discounts that I have earned.
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December 2023 by Victoria McCarty
I've been using CVS for over 10 years, in 3 states, and 4 different cities. I have never had consistent problems at any location until now. Do not entrust your health to this pharmacy!
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September 2023 by Laurie Klimstra
Had to change pharmacies at first then when I got to CVS I enjoyed the service and the caring from the staff, I am greatful for the help and support and the ability for them to go the extra mile .
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July 2023 by Lisa Chandler
The pharmacist was very kind and professional.
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August 2022 by Deb Wikoff
I have had great experiences with all the staff, verykind, helpful and courteous at the Sterling store!
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June 2022 by Betty Marschang
I've always enjoyed the regular and pharmacy staff at our Sterling CVS. They've always been friendly and helpful. The manager has a different disposition, but sometimes, you need to speak to him first! Everyone is different so don't be so critical - every store is short-staffed right now, some stock isn't available, and they are doing their best!!
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May 2022 by Teresa Schryver
As one other reviewer mentioned, I am also surprised to see so many negative reviews. It is a large store, clean, easy to navigate and the gentleman who helped me at the pharmacy was lovely! I wonder if the other reviewers simply caught the store or staff during a rough time, or perhaps they themselves were having a bad day and were primed to have a not so stellar experience.
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April 2022 by Tina N Justin Kluck
Pharmacy tech was so rude! Me and another person arrived at the same time. Stood there so I went up to the window..tech told me that the other person was ahead of me..so I had to go back in line and served the other person 1st. I told the tech she was rude. Tech told me that that other person. Was here 1st. I told her we were there at the same time. Good thing there was only me and the other customer ....
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March 2022 by Mami T Phillips!
I am quite surprised at the amount of negative reviews for CVS. I have had a couple experiences with staff there being not too friendly, as with anywhere you go there will almost always be a bad apple or two, but I really Like this store as my regular pharmacy for the past like 15years now. Or however long they've been there, lol.They are a bigger store than Walgreens so a better selection of what I might be looking for. Plus use the coupons and rewards store cash, makes for Great discounts on a regular basis!The customer service for online purchases is great as they do not make you pay to return a product usually ever if there is something wrong with it or just wrong product, and you can Still get the product you wanted, if it was their mistake, for no extra cost!My auto refills have never been messed up and are ready when they are supposed to be.I like this store better than Walgreens that I Used to go to, which is Also a Chain store smh... lol.
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February 2022 by Kyle Wayne
I called with a question and Connie was actually very helpful when I asked about certain product availability. Must be the Pharmacy workers everyone's complaining about? That, I would probably have to agree with.
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December 2021 by Moriah-Jane Dinwiddie-Wiseman Neé Patton
They would not let me get my insulin that was fully covered by insurance because I could not afford to also get the eye drops that my insurance didn't cover. They kept harassing me to pay for the eye drops and would not give me my insulin. I will try back another day with my husband to get my insulin. The woman seriously only cared about making me pay $60 for eye drops and would not allow me to take my insulin with me. I only go to CVS because my insurance forces me to. Once I have another option I will never shop at another cvs again. This is beyond disgusting. Being denied your insulin because you can't afford eye drops.
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July 2021 by Gary Judd
Rude people blame it on being understaffed don't worry Walgreens is taking care of the prescription
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June 2021 by J
I have always had a great experience at this store.
