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September 2024 by Chaz Schindel
Got a quick oil change great experience, good group of guys in the shop. Get to see some cool projects while in for some routine maintence. Cant ask for much more
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September 2024 by Jessie Godderz
Disappointing Experience with a Reputable Shop
I had high expectations when contacting this shop due to their strong reputation in the community. Unfortunately, my experience was quite the opposite. When I called for assistance, the person on the other end seemed disinterested from the start. Instead of taking the time to ask relevant questions or understand my needs, I was hurried off the phone, leaving me feeling like an inconvenience rather than a valued customer.
For a shop of this caliber, I expected a more professional and thorough approach. Good customer service isn’t just about completing jobs but also about communication and taking the time to listen. Sadly, I didn’t get that here. I understand that shops can be busy, but there’s no excuse for dismissing potential customers without first making an effort to help. It was a disappointing experience, and I’m left questioning whether I’d want to trust my vehicle to a business that doesn’t prioritize customer care.
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August 2024 by Alexondra McCoy
I called in for an A/C diagnosis on my truck. Cam answered on the first or second ring, and I think that’s very important. Not very many of our local shops advertise clearly what all they work on, and it’s nice to not have to call around just to be send to voicemail. They have a very professional website that was easy to navigate, and clearly provided information, for me to know that they worked on a/c. As a younger woman, it’s nice I didn’t have to have a male friend or family member call and ask 20-questions about whatever service I needed done because it’s clearly posted online. They were polite and prompt on the phone, and I think phone skills deserve an A+ for a local auto shop! We don’t always get that here in our small communities. I called in on a Monday, and my truck is a work truck, so I stated how I’d need it back on the road before mid-week, and the guys had an estimate ready for me by the end of the day. If you’re looking for professionalism, and clear communication from a local shop these guys are awesome!
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August 2024 by Riley Abell
Hands down the best performance shop in the Midwest! Amazing service and even better people at B&R/Redline Dyno Center
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August 2024 by Koby Juarez
I brought B&R my can am maverick turbo RR in for some goodies and maintenance, I talked to Bobby over the phone about what I needed done and he got me all setup, and even invited me into the shop to come check it out and see the tech Hunter that is gonna be working on my machine, overall my first time experience with B&R was amazing, they treated me with respect and were very kind! Definitely one of the best shops I have been too by far! I want to thank them and the tech hunter for doing a phenomenal job on my machine, i definitely will be back!
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August 2024 by Cal Stage
Excellent service at a very affordable price! This shop is full of knowledge and experience! It is hard to find trustworthy people these days and at B&R you can depend on getting 100% honesty.
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June 2024 by Xz Daxter Xz
I brought my car in after a fresh build, it was running super lean, they got it tuned and running great and cheaper than i was expecting, will definitely take it back again when the time comes
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June 2024 by JamieJo Ullrich
Great service ! Couldn’t be more happier ! And the guys were so friendly and fantastic to work with !
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June 2024 by Dennis Haag
The techs did their best under the circumstances and did a wonderful job working with the costs. The car is running great with the new turbo installed. Would come back again if needed.
Thanks
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June 2024 by Nathaniel Druecke
I was in the area for work when my truck wouldn't start. These guys went out of their way to help me when I needed it. Honest and transparent with their prices. Highly recommend.
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May 2024 by Josh Pope
Great shop, very knowledgeable technicians.
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May 2024 by Raymond Eads
They got my parts very quickly and has my car done within an hour after my parts came in!! Highly recommend them! Great people and clean shop!
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May 2024 by Ryan Holmquist
I had my CV axel replacement in my truck. Took my truck in Tuesday morning, got a call Tuesday afternoon my truck was ready for pick up. The customer service and turn around time was incredible. I will continue to go to B&R Auto for all my vehicles and will recommend anyone I can to check them out! The crew there was awesome and has so much knowledge of what I needed done. Not a bad price either!
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May 2024 by Gregory Morris
Big thanks to B&R Auto. Got my work van in and out in less than a day. Great service and a good price.
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March 2024 by Alex Solis
Would like to thank the guys over at redline dyno center/ B&R for the fuel injector bench test and cleaning. Fixed all my issues and was very fast and affordable!highly recommend