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Open 24 hours
3401 Chicago Rd, Steger
Electronics
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
“Thanks to Liseth and Alfredo for helping me change companies. My other cell phone with Boost Mobile was no longer working and had very bad service. thank you so much !!!”
11AM - 7PM
16619 Kilbourn Ave, Oak Forest
Electronics
“I recently had the pleasure of visiting the 1 Stop Appliance Outlet, and I must say, it was a fantastic experience from start to finish. When I stepped through the doors, I was greeted with a warm smile and a genuine willingness to assist. The staff members were friendly and incredibly knowledgeable, guiding me through the selection process with patience and expertise. Not only were the prices incredibly reasonable, but they also had some unbeatable deals that made my purchase even more worthwhile. The delivery service was prompt and efficient, ensuring that my appliances arrived on time and in perfect condition. The checkout process was quick and seamless, and I appreciated the option for delivery services, which made the entire experience incredibly convenient. I cannot recommend 1 Stop Appliance Outlet highly enough. You won't be disappointed! Thank you to the team at 1 Stop Appliance Outlet for their outstanding service. I will certainly be returning with friends and family in tow. Keep up the fantastic work! I am looking forward to my next purchase. Kudos to all the staff who assisted me from the beginning up to the end. Will continue to recommend this store to all my friends and family. Thanks 1 Stop Appliance Outlet!”
10AM - 8PM
4811 211th St, Matteson
Electronics
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
“By far the best pawn shop I've seen in a while and definitely the best in area and on lincoln highway. Jasmine and is the best and super attentive! My fiancee loves his laptop. Super thanks for the help Jasmine!”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Munster wireless is amazing. The most professional and courteous staff. I was in there 15 minutes and had my iPhone repaired for such a reasonable cost. Alex and Salma are knowledgeable tech professionals. When I asked Alex the reason for why my phone was messing up, he explained in detail. No need to shop around for Your phone, computer, or tablet repairs. Just come see Alex and Salma at Munster wireless in repair. thank you so much guys, you saved me time and hundreds of dollars.”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
“I have no problems with Steger or Cal City Aarons. Their staff are respectful and accommodating. The dryer has issues with leaking oil on my clothes. However, it came from another location. They are all great!”
“This group is an outstanding company. We called them with an emergency and they were able to send out an experienced tech who was able to secure the issue. Highly recommended!”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
“My sales person during checkout made me realize there is still hope for humanity! This young female was alarmingly happy to do her job—at first I thought she was a fresh hire because she was too accommodating yet young! Wrong. She had been with the company for awhile as she revealed during conversation she helped me with my target circle app. I’m in Target as much as the next person and have tried to adapt to certain personalities. But in Targets defense, it has always outperformed Walmart. Always. But this employee should definitely be a Team Leader. Great service.”
“CAME TO THIS PARTICULAR LOCATION ON 04/13/24 START NEW SERVICE WITH A NEW CARRIER. VIVIAN WAS MY SALES ASSOCIATE ON THIS DAY. SHE WAS FAST EFFICIENT HAD PLENTY OF KNOWLEDGE AND WAS VERY FRIENDLY. I WILL BE TAKEN MY BUSINESS TO THIS LOCATION IN THE NEAR FUTURE. IT WAS ONE OF THE FEW T-MOBILE LOCATIONS THAT HAD IN HOUSE THE IPHONE 15 PRO MAX. MOST LOCATIONS AND I WAS AT TWO LOCATIONS PRIOR AND SOMEONE STATED THEY WOULD HAVE TO ORDER THE PHONE FIRST. SO I LUCKED OUT BIG TIME BY COMING ALL THE WAY TO DYER INDIANA (FROM
CHICAGO) TO GET THE CHANCE TO PURCHASE THIS PHONE. THANKS!!”
“Celeste and Brian at Hotwire have done work on my Moms car, my Dads car, my Brothers car and my car over multiple years. I never expect perfection from anyone all the time...it's unreasonable. What I do expect is honesty and a willingness to work towards a solution. Hotwire has always been straight forward, honest and willing to work towards a solution with me and my family. That matters to me!! I always feel appreciated, heard and respected. My questions and concerns have always been addressed. They are a small family run business, emphasis on family, whose connections in the community are vast and solid. I appreciate their patience and them never treating me or my family like we where just another charge to be rung up at the register. Prices are beyond reasonable and I feel as though I've gotten better than I've paid for. I honestly feel like they're family...who happen to own a shop. Thank you Celeste and Brian!”
“had an amazing experience at the Metro by T-Mobile store thanks to Tanzim. He was very friendly and made sure I understood everything about my new phone plan. Kudos to him!”
“I want to express my sincerest gratitude to Brandon W. for highly exceeding my expectations! He went above and beyond to make sure that my questions were answered thoroughly and that I was well taken care of! Whenever the service is this good and thorough, I don't mind waiting one bit. I appreciate Brandon for taking his time to ensure I was completely satisfied with my purchases and understood my options. It was so refreshing not being sold to. He really cares about doing what's right for the customer, not just sales. I highly recommend!”
9:30AM - 7:30PM
6406 Calumet Ave, Hammond
Electronics
“I recommend going in when the manager is there shes amazing! gave me a great deal on my phones and she set everything up for me and had me out the door in under 30 minutes! amazing job and amazing customer service !”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“I went 2 T-Mobile in Chicago Heights, IL. I was paying my mom's pre-paid phone, but didn't have a pin #. George was so helpful in helping me set this up. He even suggested that I have her phone bill direct debit from her account so that we wouldn't have 2 worry about coming into the store. I like ppl that suggest alternatives so that the customer can make a decision on what he would like 2 choose. George was a very patient young man & very kind. A pleasure 2 work with. I recommend TMobile in Chicago Heights. Store #1323”
“Our representative was amazing. Not only was she extremely professional and very personable, she was very understanding. I would recommend this location to anyone. The entire opening team on 4/19/24 that worked in front of store was amazing.”
“I highly recommend this location. Never was turned in the wrong direction.
I recently had the pleasure of interacting with T-Mobile's staff MONIQUE in lansing, and I must say that I was thoroughly impressed with the level of professionalism and knowledge displayed by her. Not only did she exhibit great patience in addressing all of my queries, but she also provided top-of-the-line guidance that exceeded my expectations.
I can confidently say that T-Mobile's staff set a high standard for excellence in the industry. THE TEAM IN THE STORE professionalism, knowledge, and willingness to provide top-notch guidance make them a standout choice for anyone seeking exceptional service. I highly recommend this location. Never was turned in the wrong direction.”
“Went there this evening and had wonderful customer service, sorry I forgot his name. He fixed my daughter's new iPhone very quick. Very polite and professional. Thank you!”
“I had to give them five stars because the lady TK is awesome!! I asked for a specific request and she made it happen. She’s very thorough, polite and professional! I’m sad to see you go to a new location, but I’m glad that I was able to do business with you at this location. Good luck with your future endeavors”
9:30AM - 7:30PM
17647 Torrence Ave Ste 9, Lansing
Electronics
“Leo was here when we got there. I can only recommend him at this moment. He is a very professional and helpful guy. I cant thank him enough. He switched our phones from bootleg boost and made the whole changeover easy. Cricket has a 4 line for $100 with unlimited data. So far so good. Excellent reception and fast data.Forgot to mention. This store was the only one in the area to carry iPhones in stock. Boost or Metro has none in any of their stores in this area.”
“As soon as we walked into the store we were acknowledged. The reps greeted us and said they will be with us soon. They were kind and attentive to our concerns. This was a pleasant experience.”
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“The owner is an amazing person and I love supporting his business whenever I can. The employees are friendly, there’s plenty of snack options and the parking lot and inside of the restaurant is pretty tidy. The deals on the 7/11 app are amazing and definitely worth it.”