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August 2023 by Ericka S.
Night/closing staff is SO RUDE! I understand closing times are near, but you should not be yelling at people for shopping when it's clearly 30 minutes to closing. When I was checking out, the time was 10min to closing & they were yelling at a man for coming in for a water bottle - he clearly did not understand them - I think it was a language thing... he looked so freaked out & uncomfortable . I've done pick up orders since, the staff during the day in pick up is MUCH MUCH NICER.
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May 2023 by Rachel S.
I ordered a cake for my daughters graduation. I didn't like how much I was told the cake would cost after I picked it up because I didn't have any filling inside cake.. it was quoted the price he charged me for as if I did have filling inside the cake. The cake was higher than Sams Club.. next year I will definitely order early for my daughters graduation. The cake decorator was kinda nasty, and he made it like I was a bother to him ...he made you feel as tho you shouldn't question him or ask could he add more things to the cake. His handwriting on the cake was terrible . Worst handwriting on cake ever. Seemed a bit racist.. but I guess Walmart can't do any better than that... that is why I left as being a manager.
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April 2023 by Edwin M.
Mom always comes here to get her eyebrows done at EM Lash Studio. I wanted to leave a review.
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March 2023 by Gary B.
I know they don't have too...but I asked as a courtesy if I could park my Semi Truck over night. Nope!! Well when they need me to pick up and deliver a load I guess I'll do the same. Actually just picked up my new truck. Was gonna spend money too. F Walmart
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December 2022 by Jaqueline A.
Absolute worst Walmart. I like to do curbside pickup on my way home because it's close but always have to wait past my pick up time frame. I scheduled ahead of time for anywhere between 3-4pm and didn't get them until 5:23pm after I went inside to the customer service desk. After I got them I was missing items from my order. Would not recommend this location, I'd rather go 25 minutes out of my way to the next Walmart.
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October 2022 by Diane C.
Because the manager doesn't bother to respond to issues in his own store, there is a small group of employees here who treat customers with extreme disrespect, and they use the customer service counter as another way to ram their disrespect home. But if you do run into these problems, definitely contact Walmart corporate, at 1-800-925-6278.
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August 2022 by Angela L.
You gave me a completely RANCID package of ground chicken. When I opened my trunk it smelled like someone took a dead barnyard animal and marinated in dumpster juice then coated it in feces. There is no way that not one of your employees didn't smell that and they gave it to me anyway. Then when I tried to call the store there's no answer at "customer service". I had to get in my car and drive to the Elgin store to get my money back because theres no way i was bringing that rot meat into my house. Just speaks to the level of customer service and quality that I've come to expect from Walmart.
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November 2021 by Marilyn L.
Half of the people in the store are not wearing masks. Everytime I go in it's more and more. It's the state law. Then Walmart wonders why most of us shop at Amazon. It's not so much the people do it. It's the fact that Walmart feels they don't have to follow the laws. There are always non service animals in here too.
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November 2021 by Tommy M.
Online Pick-Up and Delivery is the best! The associates are amazing, even new associates that mess up try their best and always put their best foot forward. See lots of people yell at these associates and they stay calm and respectful. Store is great as always.
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May 2021 by Britt P.
Tried to give this store another chance and see if the customer service has improved. Still a no. And, this time I did not even enter the store. I called to ask about a specific item while I was still talking the associate interjected and said "I have to transfer you." Could she not wait until I least finished asking my question? Associates definitely need more training in customer service.