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October 2024 by Cathy Haener
My dogs are always well cared for when we have to leave them at Ruffners. The grooming services are top-notch!
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August 2024 by Elizabeth Simpson
The staff at Ruffner's is enthusiastic and caring. My dog loves going there. They all know her by name. They are attentive and accommodating. We've been customers for 10 years.
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August 2024 by Chris Salisbury
We have used Ruffners for almost 20 years. They genuinely care about your pet, are professional, and communicate promptly when they have a question. I use them for boarding and for drop in daycare. I strongly recommend them as a quality company!
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August 2024 by Todd Lambel
Ruffner's is the best! Highly recommend! We have to be careful not to say Ruffner's out loud in front of Cooper because he gets so excited to go play!
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August 2024 by Marcus Auble
Great facility with awesome staff!
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February 2024 by Jean Alicz
The staff at Ruffner’s is friendly and warm and pet loving. The facility is excellent. Plenty of room to run around. Maggie loves coming here and I think she is sad when we leave. I like that when we get home she’s ready for a nap. Keep doing what you’re doing.
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February 2024 by C J
Very nice staff and my dog seemed well cared for, always happy to be dropped off.
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February 2024 by Anna
Always clean and professional
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January 2024 by Libby & Tommy Roy
Our puppy absolutely loves Ruffner’s for daycare and boarding! She arrives excited and leaves happy and content.
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January 2024 by Liz Simpson
The staff at Ruffner's is enthusiastic and caring. My dog loves going there. They all know her by name.
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January 2024 by Michael Henson
Our pup Emmy loves it here. Emmy is timid and can be nervous about new things. Other places charged 3x as much and did nothing to help or Accommodate her to help the transition. Since bringing her to ruffners, the women of ruffners have gone out of their way to make Emmy have a wonderful experience. Emmy loves it here and she always comes back tired. We have boarded her here as well and been quite satisfied. No you don’t get the webcams and report cards but having seen how much she likes it there I know they’re doing exactly what you want. I would recommend any of our friends or family to use ruffners.
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November 2023 by Debbie Millar
My dog Duncan loves Ruffners! He has so much fun and they take such good care of him. I wouldn’t go anywhere else.
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November 2023 by Keri Piercy
I’ve been taking my dog to Ruffner’s for over 13 years. They have always taken great care of him and he loves it there. Great owner and staff! Highly recommend!
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November 2023 by Leah Wilmington
My dog almost died at this facility after boarding. They called me when I was out of the country telling me my dog couldn't walk. When I started to panic they "told me to calm down because the experience was traumatic for them" They didn't follow any emergency protocol that you sign off on when you board your dogs. In fact they panicked and if it wasn't for my sister in law who dropped everything to rush my dog to the emergency vet where they immediately took him in for surgery he would have died according to the vet. Terrible experience don't trust them with your animals.
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September 2023 by Someone Who knows
I found that the owner is definitely rather rude and not friendly. She doesn’t say thank you when you leave. They throw the dog at you just to get you out, literally. It’s the owner that is the most unfriendly and I can’t say the other girls are rude. It’s extremely loud in there all the time and our poor dog was so hoarse. They don’t give you any kind of report as to how your dogs are doing like most facilities. She would not let me see what type of room the dog was being kept in or I should say kennel space, and my dog came back smelling terrible. I’m not used to that because any kennels our dog stayed at, have never smelled this horrible ever. I really think she needs to change her demeanor. She’s very rude that’s all I can say very curt with people everything in a big rush. They demand you use their leash, which is ridiculous. I could say more, but beware I’m just very annoyed at the owners attitude. I would like to add in addition, the dog was extremely thirsty…. that’s concerning.
