7AM - 7PM
2901 E Main St, St. Charles“We were lucky to have Kelly working for us with our mortgage for my son's first house. He was overwhelmed with everything but Kelly really helped guide him through the process. Very happy with her communication and knowledge of the steps we needed to take. Any little hiccups we had along the way we knew we could reach out to her for clarification. Looking forward to working with her again on the next house.”
“Chris Weis and his team were amazing to work with throughout the entire home buying process. Chris is passionate about making sure you are well educated about how everything works and makes himself available for any questions you may have. He genuinely cares about making sure you get the best loan product, even if that means you do not work with him. He also makes sure things get done on time. Our closing had a very tight deadline, while being the busiest part of the season and Chris was able to get everything though in time for closing. We are forever grateful to Chris and the GreenState team for helping us purchase our first home.”
8:30AM - 5PM
2075 Foxfield Rd Suite 200, St. Charles“We are so happy to have worked with CrossCountry, specifically Arely. She was amazing from the beginning and helped us close within 21 days. I am forever grateful for the amount of work that was put in into us purchasing our home. Thank you Arely and thank you CrossCountry Mortgage!”
“I cannot recommend Tracy highly enough! As a first-time homebuyer, the entire loan process can be daunting. However, Tracy was incredibly attentive and communicative throughout every step. She patiently explained everything, answered all our questions thoroughly, and made sure we felt comfortable with every decision. Her expertise and guidance were invaluable, and she truly made the whole experience smooth and stress-free. If you're looking for a wonderful loan officer, especially as a first-time homebuyer, Tracy is the absolute best!”
9AM - 7:30PM
303 W Main St Suite #201, St. Charles“Carlos and his team were incredibly helpful and wonderful to work with! They kept us very well informed and were always willing and ready to explain any details that we had questions about. They made setting up a loan to buy a home simple and I would highly recommend them to anyone.”
“Claude is amazing. He was always available and answered all my questions. I love that he made a personalized video about all my mortgage options. He helped me close on my new home in 2 weeks. Best home buying experience ever. Claude is the best.”
“Traci is incredible!!! She was able to assist in making my first time home buying process so smooth. She was in constant communication with me via text, call, and email. She was able to find me a great loan program and did everything she could to assist in closing on time. Traci is super down to earth and really cares about her clients and the work that she does. I will be going to Traci from here on out for any mortgage needs! Thank you so much!!!”
“Larry and his staff helped us with our original mortgage, then refinancing, then years later a new mortgage on a different house.
Superb all the way around”
“Amazing customer service and communication. Originally, I was being really stubborn, and I was using my bank. My bank was so slow, had no idea what they were doing, and was unresponsive half the time. My realtor sent me over to Amanda, and it was such a great experience. She answered all my questions, and she was always a phone call or text away. She had my whole loan done in a week and half, so we could close on time. Buying a home can be really stressful, but her team made everything so easy. I was able to get the home that I liked, and the payments were lower than with my bank. She is a true professional.”
“Have had some issues with this bank, every time I've gone in to speak with a representative or banker I've always been met with excellent customer service. I've never been put on hold or had to wait more than 5 minutes. Definitely recommend this bank.”
“When we finally found the house of our dreams and needed to pull together an offer asap, Patrick dropped everything he was doing on a Saturday afternoon and developed a pre-approval letter for us almost immediately after we submitted our loan application. This after the loan officer from the big bank that we had 30-year relationship with could not be reached on the weekend. Patrick’s willingness to offer his immediate assistance to relative strangers made the difference between our family finally being in the home we wanted, to perhaps waiting and looking for another two years. When you’re really serious about wanting to buy a home, you need a great loan officer on your side, one that can be there for you when you need them to be – Patrick is definitely that guy.”
“Rob Zuiker is a great resource for anyone looking to either obtain a mortgage, or to just simply learn about putting themselves in the best position to obtain a future mortgage. I highly recommend!”
“I worked with Mark Gunderson and his team on the purchase of our home. The level of care, attention to detail, and professionalism demonstrated by Mark and his team far surpassed my expectations. We really appreciated their honesty and transparency throughout the mortgage process. His team stays on top of every detail and is there for you every step of the way to answer any questions and address any concerns. I highly recommend Mark Gunderson and team.”
“Daryn and Jackie are amazing to work with! They are extremely knowledgeable about different products and the team is fantastic with quick communication and making the mortgage process as easy as possible! I have used them for numerous mortgages and refi’s and every time the service is top notch! Highly recommend them!!”