Jewel-Osco is a grocery store located at 652 Kirk Rd in St Charles, IL. It offers a variety of services including Grocery Delivery, DriveUp & Go™, and an Order Ahead service for the bakery and deli. The store features a pharmacy for immunizations and prescriptions, a bakery with custom cakes, a deli with party trays, and a butcher block with meat, seafood, and sushi. The produce department is full of guaranteed fresh items. Many customers shop here regularly, enjoying the variety, quality, and good sales. Some describe it as the best Jewel Osco, noting the store is clean and neat, which makes visits pleasant. The staff is often described as amazing, friendly, and helpful, with specific managers and employees noted for going above and beyond to ensure a positive shopping experience and customer satisfaction. However, some customers have had negative experiences, mentioning a manager at customer service who can be defensive and give them a hard time during returns. There are also complaints about the bathrooms, which are described as very dirty. Despite these issues, many customers continue to shop at this location and the chain overall.
