September 2019
Ugggh. Every flight delayed. No electronic hookups that work. I didn't ever get the seat I picked out at purchase. Just a horrible experience. I never get this when flying Alaska. If you really want to hear specifics I hope to hear from a customer service rep. Unacceptable flights from start to finish.
August 2019
They need to enforce the carry on size limit, there should be no reason 30+ passengers who paid for the upgraded carru on ticket... to have to check their bag. Last time I checked my bag with United you guys sent it to El Paso, destroyed it, then gave me the run around about compensating me for it.
August 2019
I flew with United on their Polaris business class. Here is my detailed video log of it. All in all, my experience was okay. Nothing amazing nor terrible. But it will not be a memorable one. Food was below average compared to business class of other airlines, especially Asian or Middle Eastern airlines.
