“Clean location, helpful & friendly people and always going the extra mile to help. I rent a lot and this location is the one I always refer other to. Cars are always clean and ready to go at time of pickup. Forget an Item in the cat at return, they have always called me to let me know and hang on to it till I can get back to them to pick it up.”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“I LIKE THIS PLACE. I SUGGEST everyoneTO VISIT THIS PLACE FOR CAR RENTAL. ALTHOUGH ALL OF THE STAFF WAS GOOD BUT MY FAVOURITE WAS SAUD ABDUL AS HE DELT WITH ME NICE AND PROFESSIONAL WAY WAS SLEEPY BUT NICE PROFESSIONAL WAY OF TALKING TO CUSTOMERS. I HIGHLY RECOMEND THIS PLACE.”
9AM - 12PM
2400 E Main St Unit 106, St. Charles“i am only giving this Hertz branch a 5 Star because of a brief interaction with a staff member named Brandon who made it easy to return a car that I rented and even took care of my ride home by calling an Uber. Brandon is an example of exceptional customer service.The other side of it, i was given an electric car by the person who took care of my rental without being told i was getting an electric car; not a word about how or where to go to charge the car; later found out there is a home charger in the trunk but it didnt work so i must have spent 8 hours of my life getting this car charged in the past 2 weeks. So unless you know your way around electric cars, dont take it.”
“Sienna was wonderful to work with! She made sure my rental experience was smooth sailing! I’ll definitely be requesting to work with her for any future rental car needs.”