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February 2024 by Phil Suitt
Very professional, pleasure to do business with this Woodforest Branch, especially with Richard Costa.
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December 2023 by Robert Stanton
Very good bank.
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December 2023 by Lenora Green
Like it
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December 2022 by Jak Loutzenhiser
Complete joke. Don’t bank here
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December 2022 by Brayla Lindsey
Customer service was great the lady was so sweet but when I cashed my check today she shorted me 100 dollars and I didn't realize that till I got to my car by the time I walked back in they where closed so I don't know what I should do bout the 100 they still owe me
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January 2022 by Natalie Farley Browder
Carmen is very kind and efficient in what she does ! However being so short staffed left Carmen with “Dani”, who after being asked to assist as a teller gave her an excuse and followed with sloth like characteristics to the counter finally helping other customers waiting due to the north branch being closed . Have been with this bank for over 10 years now Eric and Carmen are real reasons I stay a customer. Eric and Carmen deserve 5 stars .
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October 2021 by M R
This bank consistently has a problem with customer service. There is no one around to help or there is always an older lady who has a problem with her computer every time I'm here, but when someone else steps up it's working fine. She can visit with friends for 20 minutes also. You stand in line for 15 minutes with no progress and some manager sitting back at a desk not helping anyone. Picked them for open on Sunday, and now they are closed, choose another bank!!!!!!
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December 2020 by N Brown
I've been with this bank for 5yrs and they never disappointed me with there awesome customer service. Lejune walmart location if Ms Ashley, Ms Erica, Ms Carmen ever leave, I will be closing my account for good
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May 2019 by april Juggalotus
Avoid this place unless it's your only option for a bank and then even then I still wouldn't do it The worst customer service I've ever dealt with there's literally one person in this bank that is nice and he is not always there these were fees don't belong just avoid this place do yourself a favor it's not a real Bank the only thing this Bank this is good for is taking your money and causing you problems they offer a debit card that is easily hackable and refuses to do anything about it avoid avoid avoid
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July 2018 by annießoi8 it p0llo we 2 I'llmeier try ty
Friendly and convienent
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May 2016 by Nicky w
Love this bank! They are friendly and quick.
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May 2016 by Sandy Beck
Love this place! Very friendly and know me! The previous review complained cause they didn't answer the phone? Boohoo! I've called sometimes they answer sometimes they don't there busy! If I was being waited in I wouldn't want them to stop with me to answer the phone. Just call back if it's that important get off your butt and go in! There open 7 days a week I'm sure you can find time. Hey get over it!
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March 2016 by ian turner
I have had an account at this bank for over a year and they have not answered the phone a single time I have ever called. I've even made sure it was the right number and it hadn't been changed. I've been there in person several times and realized that when the phone goes off nobody cares or answers.