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June 2024 by Toni Irwin
They fix my phones when thry act up
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May 2024 by Casey Hughes
Absolutely no help
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May 2024 by Slow Bro
Reliable business location.
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March 2024 by Cynthia Aslaksen
I left after waiting 40 minutes and they started waiting on people who came in after even though I was next in line. I really need a new phone and hated to leave but they made me so angry.
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January 2024 by Randy Blair
Sign in was quick and took about 10 minutes to get waited on but a very pleasant experience got my problem solved fairly quickly.
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January 2024 by Shawna Adams
I have been in 3 times this week and the staff has been wonderful each and every time!! My 3 visits weren’t due to issues but upgrades. I had the pleasure of being assisted by Darius twice, and he made my Android to IPhone transition seamless!!! Darius recognized me the 3rd time and made sure I received excellent care again! THIS is why I choose Verizon! Ps….I was impressed by the use of Lysol , keeping it clean!! A+++ customer service!! Thank you to our local Verizon team! You are the real VIPs in the industry.
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January 2024 by Ann Vogel
Immediately fixed my phone in minutes. No ridicule, it was something I did. Very helpful
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December 2023 by Sheila Tool
I went into store and upgraded phone. Salesman told me a free watch was promotion with iPhone 15. He asked what color Never telling me it was a 10 dollar add on per month. He also grabbed a shield cover for I phone and I asked how much and he said 6.99. I said ok. It was 59.99 I Would NEVER AGEED to that amount. Totally deceptive. I called corporate and they got manager on phone who called me a liar and told me Shut up. Service manager was appalled and so was I. Never will go here again.
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November 2023 by Madhu Sudan
Very friendly staff, made my purchase quick and easy…..
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November 2023 by Lyle Hickman
The one store on dircksen is worthless try to buy a phone and they wouldn't sell me one and was going to charge me 50 $ to download my old phone sounds like a ripoff or a salesmen that doesn't no what there doing
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June 2023 by Angela Zavala
Horrible customer service very cold and shrewd......and Verizon service as whole is horrible I should have went with T-Mobile or another carrier to expensive your just paying for a "brand" with Verizon .
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June 2023 by James Koets
Bad wireless by me and staff is ok not great.
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June 2023 by mike tolliver
Good people
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June 2023 by Michael O'Brien
Charles is awsome
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June 2023 by Andrew H
honestly don't waste your time with the store on dirksen you will get nothing accomplished
