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July 2024 by Lance Sheridan
It may seem a little far fetched, but I fear the inevitable has arrived—human-less contact. I remember a bygone era when an actual person in America answered the phone, were non-patronizing, and got you to the right person with the call not exceeding a few minutes. Now, and right off the bat, some AI voice tells you that you’ve called during peak time and after spending five minutes hitting an array of different numbers on your cellphone, you have to explain in a thesis why you’re calling so that the zombie voice can get you to the ‘right person’, and then you’re placed on hold- that is to say if you’re even connected with a human being. Now, and in a very discerning voice, Max Headroom proceeds to forcefully give you a totally irrelevant response. In a nutshell- you’re up the proverbial creek without a paddle. I’d suspect that the world’s unemployment rate will no doubt escalate to new heights. And, in a relatively short span of time delivery persons will be replaced by some animatronic cyborg.
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June 2024 by Cathy Bollmeier
Opened up late
Not very polite
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April 2024 by Toni McCrary
Always professional and also willing to help very knowledgeable about their job and what that company does
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March 2024 by Albert Lopez
Attempted to deliver freight, but was advised by the UPS Call Center that this location is not an option for freight deliveries. What is the best source that UPS can provide as far as freight delivery locations?
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February 2024 by Eternalfriday
Easy in and out. Friendly staff.
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February 2024 by Albert
Great customer service ?
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February 2024 by Lacy Belle
Very awesome staff that go beyond for their customers
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December 2023 by Daylen Fortson
This has to be like the worst UPS customer center ever. The drivers never retry to deliver my package. I paid extra to be able to pick the package up and was given the run around. This has happened very frequently to the point I hate when my packages come through them.
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December 2023 by FRED VAN
Takes way too long if you go after 4pm
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November 2023 by joe groves
Never had an issue with shipping from this location, great service and convenient to north enders
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October 2023 by Andy Boosinger
Professional, helpful and friendly customer service.
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August 2023 by Frederick Frank
It would be nice if you would NOT message customers or leave notes on their door BEFORE they are left at a nearby CVS
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August 2023 by David Irwin
AWESONE ! !
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August 2023 by David Henton
Very helpful and fast inside.
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August 2023 by Jewel Fishburn
Great service.