-
December 2023 by Steve Farris
Awesome employees. Knew what they were doing (not like the experience I’ve had at other uhaul locations). Clean location. Would return!
-
September 2023 by Laclaudia williams
I dont know which is worse-The entire company orThe workers at this specific location. This place is not worth the hassle nor struggle. I suggest going farther out for a better experience. There will be a lot of back and forth with these people, especially one of the front desk people that likes to play dense with a splash of coy :)
-
May 2023 by Rodney Yoswig
Excellent service, quick and easy process
-
April 2023 by Robert Stanton
Good prices and friendly staff
-
March 2023 by Maximilian Ruszkowski
Shoutout to Jeremiah! Had an incredible experience and he went above and beyond the help us. Definitely will come again because of him.
-
October 2022 by Nicholas Chance
Aside from the staff calling the police because someone is waiting on their S/O who has the unit key... Not gonna lie, the staff sucks here.
-
September 2022 by Jordon Anderson
The customer service person that was in the hub this morning, was fully aware that the truck she assigned us was having issues and assured us that the truck was fine and we were not going to have issues. Now was are currently sitting in a parking lot broke down with a U-Haul loaded and road assistance has been unable to find a vendor to get to us to get back on the road for over an hour now! This is terrible, and unacceptable. How do you knowingly put someone in a rental knowing they are traveling about 300 miles round trip!
-
September 2022 by Gloria W
Was great and no hassles! Was excellent experience!
-
July 2022 by Buujie B
Staff acted clueless lack knowledge of their work
-
June 2022 by Lisa Broom
I had a reservation to pick up trailer 30 min away...now, they call me and tell me I have to pick up 1 1/2 hour away. I wasn't informed of any of this information when they took my money for the reservation. KIM, a very angry woman obviously having a bad day, from the Corporate office in Springfield, IL called and was yelling at me saying I would have to take the reservation or she would cancel it. KIM in no way tried to help me resolve the issue. Kim said didn't care what the people at U-haul told me. KIM needs a lesson in customer service. Clearly, she hates her job and isn't into helping people.
-
June 2022 by William Bade
The manager, Steve, helped me restore my trailer rental reservation to my original request, by finding one that had just become available from the shop at the Uhaul on Clearlake Dr (uHaul corp called me a few days earlier and indicated my original reservation could only be met with a smaller trailer, unless I was willing to drive an hour further to get one at Havana, Il.) He went above and beyond to help me get the larger trailer I had orginally tried to reserve. Excellent service!
-
June 2022 by Toi Smith
I just picked up my truck and they didn't put my utility dolly on the truck. Not starting of good!!!
-
May 2022 by Paige Hatley
Can't never get a answer from them. The people in the store is rude! You should never have to call corporate to get an answer. Definitely don't recommend getting a storage unit thru this Particular one!! If I could zero star this I definitely would!Also, there is also noone in this particular store anymore and they never sent a letter to say they were moving or anything!
-
May 2022 by Jernial Harris
People was great..service too..Just didn't have what i wanted
-
May 2022 by Jim Schrepferman
Very easy check in, very clean!
