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July 2023 by Carla DeLay
I had a few good pedicures before my negative experience. Many reviews mentioned staff being unable to take constructive criticism and this proved to be the case. I spoke with the staff and the owner and no one seemed interested in keeping me as a client. If someone had told me what would change or asked me to try again, I would have. They didn't so I won't.
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August 2022 by Jules B.
I had someone recommended this nail salon, so I stopped in to made an appt for a mani (dip) and pedi. The day of my appt I showed up a few minutes early and they were ready and on time for me. Tenzi went over my color choices, she did my pedi and afterwards I saw Madi for my mani, and they both did a great job. Their place was very clean and comfortable. I usually don't get manicures, just pedicures but had a wedding this weekend and I wanted both done, everything looks great! I will definitely be going back!
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May 2022 by Jennifer K.
I had seen ads on Facebook for this place and was excited to try it out. They were dead when I came in for a shellac on my real fingernails. It took TWO hours for me to get a flimsy uneven gel on my nails. They were very polite but the lady took wayyyyy too long. At first I almost asked to get a pedicure but I'm glad I didn't because when I got out I checked the clock and the errands I was going to run couldn't get done because they were closing. I have to now go somewhere else to get this taken off and something else on that's stronger so I don't break my nail off. Will not be going back.
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November 2021 by Mendy Stevenson
Great selection, wonderful nail artists and the place is very vibrant and welcoming. I feel like a class act. Tenzin and UG give you the gold star treatment, they are true angels!!
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November 2021 by John Drum
Vallery did an outstanding job! Would recommend to anyone wanting a great experience!Service: Pedicure
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November 2021 by Teresia Terlecki
Ashley gave me a wonderful Pedicure! Will definitely come back. Everyone was very nice ☺️Service: Pedicure
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October 2021 by Amy Nixon
Love Westside nails, very clean and friendly staff. Madi is a wonderful nail tech!
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October 2021 by Tyler Baskett
I got a pedicure from Ashley, she is great! 10/10 recommend! Everyone is super personal and it’s a very chill environment. Will go back!
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October 2021 by Carol Varney
I received 2 services at this salon, a gel fill and pedicure. I will be writing 2 separate reviews as my experience was vastly different with each. This review is on my gel fill which was done by an older lady chair side as I was receiving the pedicure. She was quick with the drill and nicked the area around my nails a bit. My French nails chipped and cracked within a couple of days. The worst part was that 8/10 of my nails hurt at the base of the nail after the appointment. When I went to a different location for a re-fill yesterday they told me that they could see that my nails had been drilled too deeply and could have caused serious damage to the nail bed. They also said that the polish was too thick and not properly cured. WARNING!I also received a pedicure at this location. Google will not allow me to create a 2nd review. I would rate the pedicure as 5 stars. It was fabulous.Services: Gel manicure
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September 2021 by ellen m.
What a lovely place. Excellent and knowledgeable staff. The safety protocols make you feel comfortable. Can't wait to return.
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September 2021 by Laura Lynn
Highly recommend! Great service and attention to detail. Everything is so clean and everyone is so nice. 10 out of 10! Will be back.
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September 2021 by Mackenzie Bivin
When I came in, I requested a dip manicure. She started my nails, but I don’t think she had much experience with dip. She dipped my nails and they were not smooth or even at all. She tried to buff them down with a drill file, and that was awful. She ended up calling the owner over because she had no idea how to fix them. They were so bad. So after already being there for an hour and a half, she just put 2 coats of gel polish over the 3 coats of dip polish already on my nails. I got my manicure yesterday, and the gel and dip have already peeled and chipped off my nails. They only charged me for a regular manicure because they knew they were bad... they tried everything to fix them, and they were nice about it, but if you like dip polish, this is not the place to go...Services: Dip powder
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December 2020 by Jackie Hansen
I have come to Tommy and Susie every month for close to a decade. I have never received anything short of perfection. I always look forward to my appointments because it is so relaxing yet fun!
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February 2020 by Kylie Randl
For starters obviously can't take criticism... Trying to find a new place to give my business, my mom suggested them, we went in and my mother started explaining to them what happened to her nail just letting them know(not wanting something for nothing). And they instantly started getting upset and telling her they wouldn't do her nails. Her nail didn't get fully covered with product and she was simply letting them know for future reference. Not a good first impression for me. I'll find somewhere else to give my business.
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February 2020 by Debra Carpenter
They do a pretty good job but they cannot take any constructive criticism. Was refused to get my nails done due to this. They became very upset!
