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January 2024 by Brenda Scott
Had a little help but I'm probably will not go there again.
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January 2024 by Tony Jenkins
Needed a code for my boundared law. We found one. We liked asked the woman if it was 40% off of that price. Then she took a red pin and marked it up a $100. She said now it's 40% off. It was probably missed marked to begin with but it just seemed kind of strange
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October 2023 by True crazygamer Nerd
A good place for women to shop does not have everything but that OK because to has I nice feel to it
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February 2023 by Mike Bell
I brought both my wife and mother into Talbots in the Gables. The staff and service was absolutely outstanding! The clothing they purchased is top quality, feels great and looks and wears wonderfully! Mike Bell
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July 2022 by Shelly Waller
The store is very nice and they had a good selection of clothes the staff however was not helpful - I was greeted at the counter and then the man that walked in behind me was greeted and helped while I was told to wait?? Then after I was done shopping and ready to exchange my items I stood waiting again while the same 2 ladies behind the counter were talking and packing items to go - even after another lady working said can you help her they just continued on and that lady ended up helping me and having her customer wait - I guess if I have to have anything from talbots, I'll order it online or go to the Bloomington store. I told those ladies I just started shopping there and was still trying to figure out the sizing, I'm not off to a good start with them at all. MAYBE TALBOTS STAFF IS JUST TOO GOOD FOR ME!!!
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June 2022 by Nindy Hunt
The sales clerk was very helpful with helping me find the 3 outfits I needed today!
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May 2022 by Nancy Eck
Great and timeless attire!
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August 2021 by Kelcee English
I worked with Macy today. She was incredibly helpful and I so appreciate her help. What could’ve been a stressful experience with three kids turned out to be great. So thank you to Macy for excellent customer service!
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June 2020 by Suzanne P
So glad to be in the shop again and appreciate staff's attention to social distance as well as their customers. My go-to shopping spot for nice casual and beautiful dresses.
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December 2019 by Julie A Dailey
Love the ladies there! What great experience!
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November 2019 by Kimberley Moore
I love talbots the store and their clothes etc but their customer service is horrible and its only because we are black yes i say it because my mother and i have shopped in that store since they opened and the old sales people the old manager knew us and were always helpful people but these new people follow us around the store and dont say two words to us. Until mother walks up to the counter to pay on her bill and purchase an armful of clothes. Then she takes my moms payment then proceeds to wait on two more people while we sit and wait for her to rings us up. Me i was livid and decided to take my business across the street to Chico's where by the way the ladies treated us beyond beautifully!! I spent all my money there. My mom is a firm loyal customer since day one she shops there and online religiously.
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August 2019 by Patricia Cavanaugh
Had a very nice sale girl.
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May 2019 by Cynthia Meier
Highest quality with the best selection.
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January 2019 by Bambi Rohr
Took my 83 year old mother-in-law in for pants. I sought out an older salesperson thinking she would be more helpful than the younger ones. Wrong!! She was unfriendly, acted like we were bothering her and never came back to the dressing room to ask how we were doing. The bad experience reminded me why I prefer shopping at Von Maur in Decatur and will never go back to Talbots in Springfield.
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July 2018 by joetta shaver
Very helpful, high priced and not a large supply of plus sizes ..shirts , not pants. I will go back!
