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March 2024 by Rebecca Stolzenbach (Becca)
Are Boston love’s going here, he knows when we’re a block away from the place and starts whining lol. Staff are pleasant and friendly. They are awesome with our family member and take great care of him while there. They offer bathing and nail trimming and he loves it. Definitely a great place to come to to train, board or just to play around for day care where everyone is familiar.
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January 2024 by Terry Tuttle
The young women there always make me and my dog feel special.
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December 2023 by Jack Arnold
My dog always gets excited when packing his things for tail command
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October 2023 by Tracy Dobbins
My dog Duke absolutely LOVES it here! He is always excited when he goes in and always tired when he comes home. Professional, well-trained staff, and the best prices in town. You just can’t beat it. Hope, Hannah, Katie and the rest of the crew are so kind. Keep up the great work TC! We ❤️ You!
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July 2023 by Katherine Johnson
My dogs love this place, they get so excited when they realize where they're going.
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July 2023 by Alexis Hardee
I cannot thank Tail Command enough for the amazing care they gave our lab Dori! After a month of searching for the right place for her to go for an extended stay (30+ days) where she would receive exercise, outstanding care, and love we picked the right place. The moment I walked into the building I knew we picked the right place for her to go. The staff went above and beyond and I will never be able to thank them enough. I wanted somewhere where she could play and truly be a dog and Tail Command was the spot. We added a bath and nail trim to her stay and we just picked her up and she looked and smelt amazing! Boarding your dog for that long you worry that they won’t remember you but I can reassure you Dori instantly knew who we were and was just as excited to see us as we were to see her! She has slept the whole ride home, and is still asleep lol! She played hard, which makes me so happy. We will be using Tail Command for all our boarding and doggy needs in the future! Again I cannot thank the staff enough for such amazing care of our baby!
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June 2023 by S N
I used Tail Command when they were in Taylorville and followed them when they moved to Springfield. Stella loves “going to school” so much that we have to make sure never to accidentally say “school” at our house or she will sit and cry at the door wanting to go “see her friends”. Stella, as well as my previous dog that went to Tail Command have always been taken care of, if not a little spoiled, while they were at Tail Command. She comes home happy and exhausted from playing all day!! Her before and after school pictures show she can’t wait to get there and then sleeps the whole way home! Lol. I have used their training, daycare, boarding and bathing/nail services and I have always been more than happy with them.
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June 2023 by Sarah Neville
I used Tail Command when they were in Taylorville and followed them when they moved to Springfield. Stella loves “going to school” so much that we have to make sure never to accidentally say “school” at our house or she will sit and cry at the door wanting to go “see her friends”. Stella, as well as my previous dog that went to Tail Command have always been taken care of, if not a little spoiled, while they were at Tail Command. She comes home happy and exhausted from playing all day!! Her before and after school pictures show she can’t wait to get there and then sleeps the whole way home! Lol. I have used their training, daycare, boarding and bathing/nail services and I have always been more than happy with them.
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February 2023 by Rachael Mau
I’ve been taking to one of my pups a little under a year ago and now bring both pups. They LOVE it. My pups come home sleepier than ever and interact well with other dogs. The staff is very kind, the building is very neat and clean. 10/10 recommend their bath special for the dogs, they come back smelling so fresh and clean!
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February 2023 by Megan Moore
Clean facility, really friendly staff and my dog loves it!
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January 2023 by Kim xoxox
My pup loves loves loves it here. I never have to worry that my boy is not loved as it's apparent when I drop him off that he loves it there! Highly recommend!
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December 2022 by Daniel Noll
We board on dogs here when we leave town, buy dog food and even bought chew toys for Xmas for them here. Ian is great to work with. Always accommodating.
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November 2022 by Diane Zucco
Elsa loves this place. It gives her a chance to mingle with the big dogs
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September 2022 by Andrew Harby
Our dog Charlie’s favorite place!
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August 2022 by Jessie Ribble
I just picked up both of my dogs yesterday after an 8-hour drive and they were covered in urine. Dried hard urine all over their bodies and bed. Not only that, but they couldn't get the charges right on my card and had to charge my card twice. ALSO they lost my dogs leash that was expensive and they ARENT replacing it. Def not going back and will be finding a new place to board my pups.- The owner has responded below. (HE WAS NOT THERE WHEN MY DOGS WERE PICKED UP YESTERDAY, and cannot say that my dogs weren't covered in urine) Anyone that knows me knows I would not scream on the phone. Kat was who I spoke with and stated that she was the only person in that building at 5:30 when called yesterday which was right before they closed? There was nobody there? So now the owner is lying as well as her?? That looks good for Tail Command. I never did that and did not scream to owner when I talk to him today and he knows that and that is a COMPLETE lie. Its funny that they are trying to cover their butts for their mistakes. MY dogs bed was dripping in urine. They did not give me any sort of discount. I was charged the rates that are on their site. The front desk person months ago stated that I can pick up my leash at MY EARLIEST CONVENIENCE since I live 20 minutes away its not just down the street. She stated she would put my dogs name on it and I could pick it up front at any time and it was no big deal. The entire situation was unacceptable, and they know that and there aren't any excuses for my dog, or my parent's dog to be COVERED in urine the way they were. They could have been rinsed off with a quick bath. NO EXUSES. There are much better places that are cleaner and honestly much nicer and not as rude.
