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June 2024 by Ethan
Archery department was extremely helpful, gave great advice on gear to get that is efficient but also saves money. Highly knowledgeable staff that is willing to help work on anything
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June 2024 by Bryan Pemble
Went to purchase firearm and waited 15 minutes for someone in the section to offer some level of assistance. All were sitting in back and I finally left without service. Like the store and this was my first bad experience. Disappointing.
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June 2024 by A Harney
Always helpful knew exactly what I was looking for.
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June 2024 by Jeff L
Great store
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June 2024 by Amy Smith
My favorite place to purchase sporting equipment and clothing items. Their restaurant has really good food, coffee and sweets are delicious. Great for a quick purchase, or to spend hours roaming around.
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June 2024 by Becky H
My husband and I came in to purchase an Airsoft gernade launcher for our sons birthday. We were having a hard time figuring out if it would work with our sons gun and Braden offered to help. He went above and beyond any expectations. He wouldn't give up and even went in the back where he had screwdrivers to get it to work. He came out a few minutes later and let us know it would work. In fact he made the adjustments at the store so we wouldn't have to. Thank you for your exceptional customer service!!!
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June 2024 by Akshay Patel
Sporting goods store, 2 store building. Cool collection for outdoor activities!
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May 2024 by Marcia Williams
Nice store. Only 2nd time there. My husband is a sportsman me not so much. He found some things that we don't have in stores where we live in Southern Illinois. Lots of things to look at while he was looking for his things. Employees very friendly.
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May 2024 by Andy Harding
A big thank you to the Scheel’s Bike Shop especially Alex. I bought a Trek bike recently and it’s been having some issues but your bike shop staff has done a great job of resolving the problems. From what I have seen, Scheels and their staff really stand behind the products they sell.
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May 2024 by Helena Chang
Nice large place with a cafe, interesting store, has a huge fish tank and a Ferris wheel ?, entertains all age group :) but pricey
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May 2024 by Anna Y
So refreshing to have kind, attentive and readily available customer service. It seems to be fading in our country. Really appreciate the friendly help I received at the Scheels store. It’s a huge, clean, bright and aesthetically appealing space. Such great selection at all price points. Ended up buying way more than I anticipated but have no regrets as I am well pleased with the quality of all my purchases. Im a new Scheels customer and will be gladly returning to the store next time I’m in Springfield and shopping online in the meantime.
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May 2024 by Tracy Pennock
Brought back a co2 pistol. Was very rudely asked if I put the mag in the right way? Made me question myself. It slid in and out fine. He said put it in right and I should be fine...Brought it home and 1st time I shoot it, it won't release the mag!! And just so ya know, It won't even go in the wrong way, smartaleck! So now I have to take it back again!! This time I won't deal with a condescending child!
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May 2024 by Dustin Blankenship
They have a ferris wheel and it is amazing! Everyone there is super nice and helpful. They even have some statues of G.W, Lincoln and Jefferson.
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April 2024 by T F Sakolsky
Yes, they have quality merchandise and helpful staff. However, they are the most expensive store for many products. I shop here when I can't get what I need anywhere else.
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April 2024 by Heath Richmond
can never get out of this store without spending more than i planned