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November 2023 by Harry Waters
I've tried numerous times to give them my service. But each time I regret it. Was supposed to get a tire replaced on my backhoe months ago. They supposedly ordered them and were going to call me. I tried calling a few times, was told they would be in, in a week. Tried calling again....nothing. They always say they will call, but never do. They'll tell you it will be done first thing in the morning, only to get to it afternoon. Save yourself the headache and go somewhere else.
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November 2023 by Kenny Box
Very courteous and helpful. Great mechanics that are very knowledgeable and are always working in a timely manner to do the job right. A++++ team
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November 2023 by Marcelle Taylor
The price was reasonable and they did the work timely as reported. My only complaint was that 40 psi was added to tire and 35 is the recommendation, yet that could have been due to weather. However, I would recommend their services
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November 2023 by Eric Anderson
Great place to go better than my last tire place there was somebody there to help me they gave me a couple options fix my tire and a timely manner and gave me a good price highly recommend this company please stop where you're going and go here.
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October 2023 by John Ackerman
When I showed up at the store. The desk clerk checked for the right size, discussed my needs and ordered the tires. When they came in,we scheduled the install. I now have four new tires with no hassle.
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October 2023 by KENDRA SAPP
I was highly satisfied with my service!! The man I spoke to was very helpful and so polite! I will definitely return for future services!
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September 2023 by Patrick Dillon
I was initially pleased with the service provided until one month later when I needed to remove the wheel and realized the lug nuts were so over tightened I could not remove them with my lug wrench or my 1/2” impact gun. The only way I could get the nuts off was with an 18” breaker bar with a pipe added for leverage. Furthermore they torqued my locknut so tight it broke my key. When I brought this to their attention they did not inspect the torque or offer any solutions other than paying $130/ hour to fix the problem they created. I would not recommend Pomp’s Tire to anyone. Once they have your money they do not care about you.
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September 2023 by Patrick D.
I was initially pleased with the service provided until one month later when I needed to remove the wheel and realized the lug nuts were so over tightened I could not remove them with my lug wrench or my 1/2" impact gun. The only way I could get the nuts off was with an 18" breaker bar with a pipe added for leverage. Furthermore they torqued my locknut so tight it broke my key. When I brought this to their attention they did not inspect the torque or offer any solutions other than paying $130/ hour to fix the problem they created. I would not recommend Pomp's Tire to anyone. Once they have your money they do not care about you.
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September 2023 by Steve Peel
The service was great. It was so nice of them to fix the problem with out a charge. We will return for future work.
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August 2023 by PHP Tree Service
Owning a crane can be Tuff!!! Maintenance is so real. But at least I don’t have a worry with any of my big trucks and tires !!! Thanks POMPS!!
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August 2023 by Bobby Smith
Owning a tree business can be hard. But thanks to pomp’s All out commercial trucks are worry free when it comes to tires !! Thank you Troy for all your help!
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August 2023 by Greg Grafton
Fantastic service by a repair shop that is honest and trustworthy. I highly recommend them for you tire and auto service needs.
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July 2023 by Joshua G.
Absolutely terrible service. I just got done waiting over a half an hour for someone to give me the keys to my truck and I was the only customer there. People would walk by and tell me I need to wait and they weren't even doing anything. I would suggest going somewhere else.
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July 2023 by Amber Smith
10 out of 10. Troy you are hands down the best. Highly recommendedAnd Bob. Thank you for the kind words
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June 2023 by Kristoffer Barrington
The team at the Springfield location has always provided excellent and professional service at affordable repair cost. Dave who works upfront always provides great customer service. I have never had to bring vehicle back because it wasn't fixed right the first time as the machanics take the time to fix it right the first time. I recommend to all.