O'Reilly Auto Parts in Springfield, Illinois, located at 1321 North Dirksen Parkway, is highly regarded for its friendly and knowledgeable staff. Customers consistently praise the team for their helpfulness and professionalism. One employee, noted for his exceptional service, went above and beyond to assist a busy customer, highlighting the store's commitment to customer care. The staff, including individuals named Michael, Jarred, and Damian, are recognized for their genuine smiles and willingness to explain processes in detail, making customers feel comfortable and at ease. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. Customers appreciate the convenience of the free Loaner Tool program, which provides tools on a refundable deposit basis. Many reviews recommend O'Reilly Auto Parts for its extensive selection of parts, tools, and accessories, as well as the friendly atmosphere that encourages repeat visits. Overall, O'Reilly Auto Parts stands out as a reliable destination for automotive needs, ensuring customers leave satisfied and informed.
The gentleman here super helpful they always have the parts I need and if they don't they are really awesome about ordering stuff love O'Reilly's
September 2024
The guy working there this evening, I think his name was Rob, but I may have that wrong. He is wonderful!!! He went above and beyond for me and this mama with her hands full really appreciated his kindness. He is a keeper! Good job O’Reillys!
August 2024
Thanks for the assist fellas. Damn tire quit leaking air after I sprayed it with soap... so definitely recommend the soap there hahaha
