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January 2024 by Kari Braggs
My husband went in to get new wiper blades. He asked if they would put them on. They said no. I know they have in the past. Not sure why they wouldn’t but it felt a little discriminatory. Left and went to another store. The NAPA person even told him to go there. Won’t go back here for anything in the future. Place down the street was much nicer and put the blades on!
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January 2024 by mike NUTZ 54
Terry is the man to get u what u need
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November 2023 by Jay Johnson
Reeks of cigarette smoke upon entering...staff were not helpful and never acknowledged my existence in the store. Walked right back out after no help...there are plenty of autoparts stores in Springfield. I will not return.
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September 2023 by Scott Walker
Always they best service and advise!
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April 2023 by Vernale Rhone
They are a little higher on price but they have parts that you need.
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July 2022 by Nick Landry
Always the right attitude, the right parts, and very knowledgeable!
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May 2022 by Christian Tomlin
Seem to always have what I need in stock. I typically use Rock Auto for a lot of my auto parts needs but the Springfield Napa stores are hard to beat for Auto, Ag, Industrial. They stock a lot of stuff and have it when you need it.
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May 2022 by Reginald Washington
Nice clean store . Helpful staff
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March 2022 by Nancy Moss
Very professional and we love shopping there
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December 2021 by Sami Jo
Never fails, every time I go in there I leave laughing ? love this place and will never go anywhere else
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October 2021 by Max Willmann
I can't say enough positive about the Wilkerson service center in Springfield Illinois it is a NAPA auto care center. we had car trouble in the Springfield area and not knowing where to go to get help we pull into the Wilkerson service center. They are competent efficient speedy clean courteous polite and the list goes on.. They squeezed us in as they were very busy that day.And a special thanks to Mitch the service writer he went above and beyond.
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October 2021 by Rex McKinley
Great service , parts in stock ?
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September 2021 by Naseem Rehan
Assistant manager is super rude and disrespectful. Will not earn my business again. I spend over 20k a week on parts.
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August 2021 by Megan Lynch
Fantastic store. The counter people are the best in town.
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June 2021 by lidiya todorova
I would like to say how amazing was the person working today 6/6 at 12pm I'm sorry I didn't get his name because I was very stressed but we are out of town from Chicago and had car trouble. The person working today was very helpful and we are on our way now. Thank you so much!!