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“Mary and everyone who works here has always been SO helpful and kind. Been coming here since I was a kid with my mom and now bank here as an adult- couldn’t imagine going anywhere else!”
“Best staff on Toronto Road! Superb customer service, friendly, knowledgeable! Love that I have selected the very best bank! Number One! Thank you to entire staff!”
9AM - 5PM
2601 Chatham Rd, Springfield
Banks
10AM - 1:30PM 2 - 7PM
1100 Lejune Dr, Springfield
Banks
“The dedication, care and attention to detail that Minda Turner displayed has been nothing short of ideal. The treatment I received as well as the continuing care from the entire staff has been enough to win me over from Chase Banking. I don't think I would have given a Bank chain that you could only find in a Walmart a chance in hell without her outstanding customer service skills. Now I am a Woodforest Bank client for the foreseeable future.”
“Quality and efficient service, the employees are generally friendly and welcoming! I’ve always enjoyed going to Marine Bank versus online banking because it’s an enjoyable experience.”
“First Bankers Trust Company, NA has been great to work with. They respond to requests quickly and provide all needed information. Dominic and Jay have both been very kind and helpful. All my questions, even basic questions, are answered professionally with respect. My interactions have all been over the phone or other mediated forms of communications and their care and compassion are palpable.”
“I love this bank! Customer service is amazing. I have nothing but the greatest respect for everyone I have dealt with. Because of this they have our home loan and 2 car loans. Local is always best!”
“Worked with Mr. Rodden on a small business PPP loan a few months ago. It's been awhile since I've experienced that level of professionalism with a banker. Took me back.”
9AM - 5PM
2849 S 6th St, Springfield
Banks
“We can always count on Marine Bank to be aware of any malicious activity with our business account. We require additional internal control procedures and they always catch something that shouldn't go through our account. Our Nonprofit also has many complicated deposits and they are always on point. I highly recommend this local bank.”
“South sixth street branch is my go-to bank. Everyone I have had contact with has been very nice and helpful. I especially would like to thank Joan for helping me through a very difficult time and keeping me in line.”
9AM - 5PM
802 S 11th St, Springfield
Banks
“Do my banking with PNC... friendly employees will help you do mobile banking very easy to understand will notify you if a purched is made and its unusual ? ? ? will turn card off until then talk to you ?”
“I would love to thank the lady that wanted to help me while she worked she came out ask me if she could help me I’m very gracious to her thank you so much she didn’t care there was snow on the ground she had nice clothes on but that didn’t stop her I told her no thank I got help coming but there was a guy in there why didn’t he come out and not her once again thank you I was in the drive thru where I got stuck”
“I love this bank and the staff! I have never ever had a bad experience in the 10 years I've been there. They always help with disputes and don't charge for ATM fees. Highly recommend this bank!”
8:30AM - 5PM
850 E Madison St, Springfield
Banks
“I have a pretty good experience with using the bank and never known problems with employees but the fact that I can't find out where to get help with the mobile app is very frustrating. Aside from that my experience when using this bank has been pretty positive nonetheless”
“I have been a member of this credit union since the first day, 20+ years(2 credit unions merged). I have nothing to say but great things about this bank. Numerous car loans, numerous mortgages, and several other services. Staff in person or via phone have always treated me with courtesy and respect. I know policies have changed since COVID and new federal regulations implemented.”
“Very professional very helpful in my experience it's the best bank I have been affiliated with I once lost my money inside the bank and they found it and put it into my account.. also the bank manager saved me from a scam he was very helpful I would recommend this bank to all my friends”
“My wife and my, of them recently opened an account. It was there new location at county market on dirksen parkway in Springfield and the people who work at this location are awesome”
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“Not sure which branch she works at but I wanted to give a shout out to Mandi! She calls me on regular basis assisting with my banking needs and she never disappoints. She is wonderful!! Thank you!!”