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“Great selection of crystals, pipes, essential oils and incense. Also, have clothing and posters and very unique items. Staff is very helpful and it smells wonderful. In the store.”
“This place is a treasure and Linda is the main gem! I hope it is in Springfield for years to come. Amazing finds curated well at excellent prices, great stories and help from the owner Linda, and you leave happy.”
“Specialty clock service & repair. Had our cuckoo clock (original frm Germany) refurbished after a decade of not working. Excellent work & worth the price & wait. If you're looking for an unusual clock, might be worth a look-in.”
“Had a wonderful experience in the store today, we might be difficult customers, lol. But Makenzie stepped up, answered all of our questions and went the extra mile to make sure we got what we wanted. Will definitely come back for any future furniture needs!”
“Fantastic job on my rug. When I took my rug in I was warned that it might not turn out very well because of the type of rug. It looks like new. And fast, friendly, knowledgeable service.”
“This is the best gift shop in Springfield. I love giving surprises to family and friends and the many times I have been here, I have always found the right thing. Love the local artists artworks. The clothing is really nice. The accessories and jewelry are unique finds. I love the the ladies that work there and are always ready to help me find that special one of kind gift. Oh and did I mention that when you find that nice gift, you'll also find something for yourself too. Just thinking about this place makes me want to jump in the car and go now. Have fun!”
“Excellent job for framing. Staff friendly and helpful. Reasonable prices. The flowers for sale outside in the spring are healthy and a good selection. Sales person outside very pleasant to work with.”
“If I could give this business a million stars I would!!! Their products are always amazing and the owner Tammy is a wonderful to work with!!! I LOVE every single item I have ever purchased here!!!”
“Super friendly and helpful staff. The store is clean and well organized which is quite a feat with the miles of fabric they carry. If you're into crafting you basically have to pay this store a visit. [2023 Update: so much more yarn than Michael's. Seriously. If you need yarn, don't even bother going to Michael's - just head straight to Joann's.]”
“Such wonderful customer service! I wanted a solid wood desk with vintage charm for my daughter that I could refinish for Christmas. I found one in the store that was black (of course my daughter needs pink!) They not only send me pictures of all their paint options and helped me match colors but also gave me application tips. 6 hours later, I was able to finish a desk, dresser and two side tables with zero issues! A local gem that truly cares about their customer’s happiness!”
“I was so glad my friend suggested we kill some time by checking out this Ross. I was impressed by the full selection, my local Ross stores don't have as much inventory. I noticed right away how clean the floors and store was in general. I did find more things than I thought I needed, so it was a successful trip.”
“Kenneth P was a very helpful and knowledgeable sales professional. He helped with a previous purchase of a Sleep Number pillow. It says a lot to me when there is continuity of store personnel.”
“Store Manager--Jamie has excellent customer service/customer satisfaction skills!! Item we were shopping for lacked a price on the shelf and Jamie graciously thanked me for alerting him, then took care of the issue right away. Thanks!”
“It was a great experience working with Andrea at La-Z-Boy. She gave me all the time I needed trying to decide which furniture would work best in my new home. It was a pleasant experience! Thank you Andrea!”
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“Found just what I wanted and at a very reasonable price. My salesperson, Chris Gibbs was very knowledgeable, friendly and helpful. A pleasant shopping experience which seems to be rare lately!”