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March 2024 by Hannah Parnell
This place is amazing
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October 2023 by Colleen F.
Loved everything here and bought some awesome outfits and a wonderful candle and awesome jewelry!!
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October 2023 by Tracy Pennock
Love the staff and the merch!! Wonderful place for an uplifting experience!!
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September 2022 by Mary Ashworth
This store is incredible!! My daughter and I love everything that is sold here. The styles are so much fun and uplifting! Perfect for any age.I really like everyone who has ever worked there. They are always so friendly yet very professional. If something looks bad, they are great to suggest something else that might work better. I love that. It is annoying when a sales person tells you something looks great when you know full well that it does not. I think most people appreciate honesty.I'm not sure if the owners name/names, but she/they go above and beyond. Keep up the great work!
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August 2022 by Lauren Karrick
Where should I begin?My daughters and I had been anticipating our 1st visit to your store for quite some time. We were able to visit this weekend after much anticipation and left your shop feeling uncomfortable, confused and with regrets that we proceeded with our purchases and spent our money in your store.Retail workers should be trained how to appropriately address customers and how to casually monitor their goods and shoppers. My daughters and I all felt we had at least one other pair of eyes monitoring our every move. Persistent hovering during most of our experience. Both of my daughters were treated rudely while in the dressing room area. While waiting to check out with their purchases, a staff member who had found a price tag on the floor of a dressing room,. rushed towards my daughters and grabbed an item from my daughters hands to verify said item still had its tag. No one else in the store was approached or questioned . That’s profiling and the entire situation and experience was inappropriate.. If you aim to appease to the true “hippie” culture, I would suggest the employees be trained on how to acceptably approach your customers. How to make all the customers feel welcomed in your store. The atmosphere we felt was not “peace, love and kindness”.Lastly I purchased a Natural Life water bottle which I washed this morning to use. Even with gentle washing, the paint is already coming off and I haven’t even got to use it yet.Very disappointing and waste of money.Thanks for your response and lack of any apology, accountability or resolution other than your continued rude behavior and statements.Of course I know you didn’t “manufacture the Natural life water bottle” what a snarky response to a concern of a defective product you have within your inventory.Peace and love to you and yours
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August 2022 by Jacqueline P.
I usually love to go into this store, but the last time I was there an older woman working there (the owner maybe?) was very loudly complaining that I had touched a sweater, "not once, but THREE times!" It wasn't anything especially fragile and I had considered buying it for my daughter. If I hadn't already picked out some birthday gifts for a friend, I would have walked out. As it is, I won't be back. Unfortunate because my girls love this store and I can always find something for them there. Plenty of other places to shop though.
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July 2022 by Jeanne Davis
Ahhhh, my very very happy place. Not only is the shopping perfect, so is the staff. Kind considerate and always looking out for their customers needs. It’s amazing. The price point is very very good. Expensive? Well yes if you want something that is mostly one of a kind, Gypsy offers that for the buyer who doesn’t want to look like everyone else . Gypsy is the type of boutique that you want to visit, shop and hangout with the staff. They will allow you to browse with no hassle and if you have a question on any of their products, they have the answers. Darn just go in to say, browse and like me stay a while, you will have one of the best shopping experiences ever. You will be hooked. Most of all have fun in there. They allow it and the staff will have fun with you. I come to town at least 4 ti es a year and first stop….GYPSY!
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July 2022 by Lynda Jones
Gypsy Soul is the best boutique in Springfield. I have read a few negative reviews about staff hovering, “watching” customers and making them feel uncomfortable. I have never experienced any of this. What I have experienced is staff who are friendly, helpful, and engaging. They are attentive so you’re not carrying around an armful of clothing. I love that they take the clothes you want to try on and place them with your name on it in the dressing room. I always feel like I have special attention. I also love that this boutique is family owned. It is a highlight to shop at Gypsy every single time. I highly recommend shopping here. I would give it a million stars if I could. ❤️✌️☮️
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July 2022 by Kristi Mitchell
This is my FAVORITE store! The people! The product! Every time I go here I find exactly what I’m looking for and more ! If you are looking for a unique gift or outfit or just the cutest piece of jewelry.. gypsy is the place! Thank you for being so awesome for Springfield IL!!!
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July 2022 by Kali Hall
Love Love Love shopping at Gypsy! Such cute clothes and wonderful people! They are so helpful and have the sweetest personality’s! Definitely one of my favorite places to go get outfits for any occasion!
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July 2022 by Jacque Combs
What's not to love about this awesome store?! The owner is the sweetest and if you aren't a fashionista... She will hook you up with cool outfits that you would never think of!!! Love going here to find things that you won't find anywhere else!!
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July 2022 by Michaela White
I was very disappointed in my first visit to this store. I felt like I was being followed literally the entire time. Treated rudely for normal shopping behaviors like having my sister stand near the dressing room to help me make a choice on a clothing item. While standing in line to literally pay for $90 dollars worth of merchandise I was accused of taking tags off of my items? No one else in the store was questioned, just me. I felt very uncomfortable the entire time. The part that really upset me was when I wrote the store privately expressing my concerns and hoping for an apology they read my message and didn’t even bother to respond. I will never return to this store and they clearly only care about a specific customer base.
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July 2022 by Jenny Grubb
G*psy is a racial slur. This boutique should consider updating their outdated name. When you know better, you should do better. Other boutiques and artists globally have learned, reflected, and changed their names to remove the word. I’ll delete my review when the boutique researches the harm of the word and makes the change.
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July 2022 by Hannah Nicole
Racially profiled my sister, who still spent her money in their boutique even after being made to feel so uncomfortable, then refused to apologize and just made a bunch of excuses. A bunch of posers if you ask me. This isn’t “hippie” mentality
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May 2022 by Sarah Ann Forgas
Such a fun boutique !! It was my first time in today . Found some really fun and unique gifts while in there! Also loved their clothing collection . Staff was also very friendly and helpful !
