-
January 2024 by Arlene Ruplinger
Great! On vacation, they saved the day by getting us right in.
-
January 2024 by Scott Wineberg
Manager came over to me in the waiting area a couple of times just to keep me informed and up-to-date on what was going on. Did not try to upsell me on anything I did not need. Informed me of and gave me a savings offer I didn't even realize was available.
-
January 2024 by Linda Brookhart
I always depend on Firestone! Have been going to Firestone for decades. I can always depend on their expertise.
-
January 2024 by Mariam Hassan
I went there to get my tires rotated and they did an inspection on my car. They told me to get a few things fixed that I had already fixed a few months ago. I also had my check engine lights turn on after the Inspection. I went to another mechanic and he told me they had pulled out one of the hoses so that my check engine light turned on. After he fixed the hose, all the lights went away.Basically, don't trust them.
-
January 2024 by Noor Bhatti
I’ve been to a handful of auto care shops around town who I’ve had a negative experience with. This Firestone location is wonderful. Honest and respectful folks working at the counter. They get you in and out as quick as they say, and they do great work.
-
November 2023 by Todd Lowery
James is a customer service champion. He should teach the course! The parts supplier dropped the ball, and their delivery was late. I live an hour out of town, and the mechanic (Jessee) stayed late to finish the brake job. Both of these gentlemen deserve a Gold Star. You'd normally need three Atta-Boys to get one of those!
-
August 2023 by Bill Warfel
our car broke down & these guys took good care of us. they wer very busy & a bit slow getting around but fixed the car quickly
-
July 2023 by Larry E ODell
Took about an hour to balance and mount four tires put back on truck .
-
July 2023 by Kelly Northrop
Phone just rang and rang and rang and whenever i drove to the place...i got attitude and was very rude like I was inconveniencing them with a question they could have easily answered had they just answered the phone! Not good...
-
June 2023 by Stephan iwanyckyj
Quick, on time, knowledgeable service did a great job working on my car
-
June 2023 by Robert Collingwood
Outstanding workers and management which makes that Firestone very successful.Thank you guys you guys are awesome.
-
May 2023 by Kevin Schmieder
Got me in right away for a rotation on the tires I bought from them last fall. Great service and done in a flash
-
May 2023 by Emily Harris
Great service. Truly appreciated the free brake check on my daughter's car!
-
May 2023 by Heather S.
This business is located across the street from the Hoogland Center for the Arts. During non-business hours, we have always parked in the side lot on American Legion Way that belongs to Firestone. On a Friday night, my teenager was working concessions at the Hoogland. They arrived around 6:30 p.m. and parked in the side lot. The owner had them towed with no warning whatsoever. We knew not to park there during business hours. It was after business hours. I will never patronize this business again and will tell everyone that I know of this very, very unfair incident.
-
May 2023 by Sue Ellen Alsup
Good knowledgeable people. Reasonable prices and quick work
