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February 2024 by Casey Anderson
Purchased a disposable vape there, took it out and hit it and it was just continuously hitting would not stop. Told the older man and he exchanged it. The next one did the same thing, he says I'll trade it for ya again but if it does it your outta luck because at this point I'm just getting screwed, so In other words I got screwed, wouldn't ya know another continuous hitting vape. So paid 20$ for a junk vape. Would not recommend going there for disposables. Very dissatisfied
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January 2024 by dashawn Johnson
Good service and good people
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January 2024 by Thomas Ishmael (ProPaintersXs2)
They have a great gaming area in the back and very friendly staff
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September 2023 by Kelsey Pickett
Jim at the Jerome store has a TERRIBLE attitude. I came in to use the restroom (i know they’re one of the only clean ones in this area). I am a frequent customer here and I have never had an issue doing this. However, after my boyfriend and I left he chased us out of the store!! He started yelling at us after we were in the car. We opened the car door to see what he was yelling about. He told us he was going to have us banned from the store because “bathrooms are for paying customers only”. Nowhere has it been posted in the facility, and the bathrooms are not locked so this is a public restroom. He needs. a major attitude adjustment and to be reprimanded before he gives this place a bad reputation.
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September 2023 by Pringles Legend
When did being a repeat customer mean the public bathroom was not available to said public ? Jim the employee working today took it apon himself to stop me outside in my car to yell and complain about me stopping by to view merch and didn’t find anything I wanted so I used the bathroom that again is “open to the public” and he did not like that so here I am leaving a review about my once favorite vape store gone down the drain
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October 2022 by Evelyn Kroenlein
It’s 10:12 am been waiting for them to open and still no one is here and they say it opens up at 10 am like crazy and this place is the only place that carry’s my pods
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July 2022 by Jaclynn Boley
Nice staff. Large variety. If one of the other shops is out of something eCig city usually carries it or something comparable.
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May 2022 by david
Nice little vape shop! Clean, affordable, friendly staff, and even has slot machines in the back! They always keep my vape oil stocked. So I give them all my business! Come check them out!
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December 2021 by liz alatorre
Great experience, walked in and walked out with exactly what I needed. Guy working ( jay or Jake ) was super helpful and knowledgeable and helped me get started on a newbie vape ?
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December 2021 by Colt Durr
Been coming here for a few years. They've always been great. Lately seems like the staff doesn't know much about inventory or vaping in general. Bought a new tank for me mod and came back a few days later and they had no new coils and had no idea what tank I had. Will return ofcourse but I have my favorite staff and not so favorite.
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November 2021 by Kizer Cubfan
I cannot tell you how impressed I am with the staff and product availability in this location. I needed a new mod on Wednesday (before thanksgiving). I have no idea about how these things work, I just wanted something simple and good. I wish I knew the gentleman’s name, but he patiently walked me thru a number of different models. He answered my every question and even answered questions that I didn’t ask. He was amazing as was the lady who took the time to look thru communications and call the decision maker when I asked if they were having a Black Friday sale (I didn’t want to buy something Wednesday only to miss a sale on Friday). This is definitely a reason to shop local and definitely a reason to shop this store! Thank you so much everyone associated with this store and especially the patient, knowledgeable gentleman who helped me so much!!
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October 2021 by laura richey
We now have extended hours!!! monday through Saturday we are open till midnight!
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October 2021 by RJ
Best vape shop in Springfield area!!!! We had been to the other two top rated shops in the area and DTI’s was our third and final stop but they did not disappoint, they had the best stock and customer service by far. After a little help from Jake we found the setup my fiancé was looking for and how can you go wrong with HELLVAPE. If your looking for your next device or just starting out this is the place for you.Thanks,Robert & Holly
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September 2021 by Robert Harbour
Best vape shop in Springfield area!!!! We had been to the other two top rated shops in the area and DTI’s was our third and final stop but they did not disappoint, they had the best stock and customer service by far. After a little help from Jake we found the setup my fiancé was looking for and how can you go wrong with HELLVAPE. If your looking for your next device or just starting out this is the place for you.Thanks,Robert & Holly
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December 2020 by Bree Hanselman
Best service one every having the privilege to come across I was in a serious bind and the customer service was outstanding
