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March 2024 by Grey Goose
Called a hour and a half before closing.Asked if we could look at a new truck.Was treated like an idiot when I arrived. Told me "well, sales people leave at noon" asked if wife and I could at least look Inside? "Nope, we don't know how to find keys" I then asked for a salesmans number so I could call and speak to him about the truck?"Nope, you can leave your number".Nope, I'll spend my 200k elsewhere
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December 2023 by Nelson Velez
Long story short, I didn't actually get any service done through here because my Volvo car had broken down and I pulled in thinking it was a passenger car dealership, but the staff was incredibly nice and understanding and let us stay in their lobby as if we were paying customers until we were able to find a tow truck willing to carry me, my gf and our car 170 miles home. I couldn't honestly think of anywhere else I'd rather have been for this 24 hour long ordeal. Thanks, everyone!
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September 2023 by clarence montgomery
Nice staff.shop crew does excellent work.Definitely would return to CIT for parts/repairs.Thanks!
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September 2023 by Fritata
Man where do I start.I broke down by exit 94 on I55. I called a tow to pick me but they did not show up. Illinois State Police came to the rescue and I got towed here.I was musty and looked a mess but staff didn’t get thrown off by it. I am grateful they were understanding. I was assisted at service and then got helped by the shop foreman.Once diagnosed. I got a detailed info on what the problem was and he gave me a sense of reassurance that it will be good.I advised my boss accordingly and was assisted to get a hotel.Thank you to all of y’all. For being so helpful and understanding. God bless yall.
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September 2023 by Nick Alexsoff
Great people to work with took care of us right away
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February 2023 by Dan Crawford
Got me diagnosed quickly and back on the road
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February 2023 by Ammar ALi
When I came to Hana, they told me that it would be ready within a day, and now it is nine days, and the price is still rising. I changed the clutch for ten thousand dollars with these swindlers.
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January 2023 by John Shepherd
Had the parts I was looking for at a good price
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November 2022 by David Miller
Truck acting up on way from Illinois to Arkansas was able to get truck in and repaired in a lot quicker time than I figured not having an appointment. People very polite and friendly
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October 2022 by sherry Bevelheimer
Let me say these men are top rated. They know their stuff.shout out to the gentlemen in parts and service as well as Jason Derosear! Man you guys treated us right! Highly reccomend these folks ! They do honest business.
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July 2022 by Jason Richardson
The manager and night crew are pleasant and caring…..have been coming here for 15 years and will do so for another 15+ years for quality work
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June 2022 by Jason Horning
From the 1st phone call explaining my situation to completing the job on a Friday afternoon, 5 stars all day thanks to everyone who made this happen.I was preparing myself to spend the weekend in Springfield but 4 hours later I was back on the road.
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June 2022 by Sonny Anderson
Great place to buy parts. There always striving to keep the price down and the parts men behind the counter always go out of there way to help and keep prices down and very courteous bunch of guys...................................
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May 2022 by antonio sharkey
Awful was told they could get my Ac recharged. Get bus there and a whole different story.
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May 2022 by Ryan Sheppard
Awsome service Patty on the service desk and keith the service tech awsome to deal with.