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July 2023 by Julie Cosby
Install went well, Keith and Kevin, promptly and professionally installed and explained do’s and don’tsServices: Shower refinishing
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April 2023 by Jill Shephard
Bathtub to shower- cleaned as they went. Shower turned out beautiful. Young man that installed did an excellent job for my Dad and Mom.Service: Tile work installation
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April 2023 by John Sandman
The tech arrived on time and completed the work efficiently and per the requirements. He was polite and professional and provided clear details about how to follow up on the installation. A great customer experience.
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April 2023 by Angela Kirleis
Bathfitter replaced a tub with walk in shower. It was done quickly and professionally. Kyle the installer was excellent as was George the plumber. Looks great!Service: Bathtub replacement
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April 2023 by Rita jastrzebski
Had shower installed love it did great work
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April 2023 by jambo
Steve and Joe are very good at their jobs. Tub to shower replacement work was excellent!Service: Bathtub replacement
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April 2023 by Melissa Cappellin
Joe Wampler came in and took the old shower out, then replaced with new one. He cleaned up after he was done.Was very professional and did a very good job! I would recommend him highly.Service: Shower refinishing
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January 2023 by Janet Stover
George was great to work with! He knew his craft and was efficient in getting the job done. Very respectful of our home. We couldn’t be more pleased.Service: Bathtub replacement
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January 2023 by Jordyn H.
Excellent and professional service! The gentleman was hard working and explained every step of the process. The Bathtub remodel and plumbing was all finished in one day. The company additionally provided products of what can be used for cleaning and explained how long to let everything set. The worker was very knowledgeable of the products. Thanks again we love it!Services: Bathtub refinishing
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January 2023 by Todd McGuire
They say customer service is dead. Well, not at Bath Fitters it's not. My mother installed one of their tub covers in 2008. When she called them about some caulking failing, not only did they happily send someone out immediately, the tech that showed up did a thorough inspection. He noticed a water deposit under the tub and was willing to replace the whole tub kit for free. After we got the tub kit, we remodeled the bathroom. To remove the tub we took a chance of making a much bigger mess. We decided not to. They did a marvelous job, were beyond professionally courteous and very thorough. To anyone contemplating the price...stop. You will not find a better company to service you. Once again, thank you very much for treating my mother so well.
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January 2023 by Don Cantrall
We've had a tub replacement and a shower addition done now with Bath Fitter and everything has gone well, seems to be of excellent quality, and worked out to be a smart decision in otherwise do-it-yourself remodelsService: Bathtub replacement
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October 2022 by Joni Bellinger
Remodeled shower , fixed leaking faucet, put in new ceiling in the shower, cleaned up all the mess...looks brand new... all in a matter of a few hours. Very professional, very timely.Services: Repair water fixtures
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February 2022 by Thomas L Fedak
Chris and Josey were very knowledgeable and professional with a tub and shower wall install. There work was exceptional. I wood recommend them to anyone wanting to update there bathroom.Service: Remodeling
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December 2021 by Staci Hardin
From the 1st associate to the salesman to the installer and in between, Bath Fitter was so professional and the process was quick and easy. The installer (I think his name was Will) was skilled, efficient, and did an excellent job installing our bath and surround. There are no imperfections ruins or places where it looks like he rushed through it. We’re very pleased with the outcome and this company. We just had a shelf installed by them a couple days ago so the pics don’t reflect that.
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October 2021 by Rulene Kuchar
I had Bath Fitter came to my house and give me an estimate on my bathtub. I went to the Illinois State Fair Bath Fitter was there besides another competitor. I talked to the lady with Bath Fitter and set up an appointment to have an estimate on my bathtub. The salesman, Matt Janes was very nice and very professional. He measured and took some pictures of the bathroom. He made the job go much smoother with the measurements. He took pictures of my current bathtub. Ian showed up at 8 a.m. on Tuesday, September 21st. He was very professional also. He put down drop cloths. He did an awesome job on replacing the bathtub. It is so beautiful. I love the white bathtub and the 6 inch tile walls and the bronze faucets. The plumber, Steve showed up at 8:15-8:30 a.m. he knew exactly what to do and did his job professionally as well. Ian took a saw to the old tub and cut it in pieces I took pictures but having problems getting it to transfer to the computer from my phone. I couldn't ask for a better qualified company to put my new bathtub in. I would recommend Bath Fitter to any one. I am a 150% satisfied customer. I appreciate all the great work Ian, Steve and Matt did to make my bathtub look great in my home. Ian was very professional with the caulking also. He made sure it was done very well. Thanks so much Bath Fitter for making my bathtub looked great. I am also very happy I have such a great warranty with it also. Anything is wrong with it I just give them a call and they will fix it. Thank you so much for all you did Bath Fitter!Service: Plumbing fixture installation