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January 2023 by Harli McFadden
I was wanting to switch my service from Verizon and my rep Marcus was very helpful and got me a new phone along with new service as quick as possible it was a very pleasant experience.
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August 2022 by Ethan Green
Don’t shop here at all! Everyone that works at this store are scam artists. They tell you to add these lines to get special discounts & tell you that you’re getting certain items for free when you aren’t. All they are doing is racking up your bill & giving themselves incentives. They gave me a printed out quote of my bill that said $156/month all broke down… get my first bill & it’s $500! I go into the store & bring the quote with me.. they sit me down for over an hour “trying to figure out what’s wrong.” They got it knocked down about $150 & said I’m not sure what else to do I’ll take your information & have the manager call you tomorrow. No phone call.. wait two days call again.. oh he’s busy he will call back.. wait another week because we are on vacation.. oh his mother is sick so he’s gone for a week.. finally get tired of the run around & call AT&T support.. they go through my bill & tell me that I’ve been robbed by the store & to never go there again.. so many up charges & added stuff. Pretty sad as I’m reading the reviews & just about everyone has the same problems but nothing is being done about these scumbags. Pure robbery & taking advantage of people. Not sure how these people sleep at night. Feel sorry for the people that don’t even look at the bill & just pay it. DIRTBAGS!!!
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May 2021 by Becky Riggs
Do not go here. FRAUD. They’re only a authorized dealer. They sold us extra phone lines as a ‘special promotion’ to receive credit for iPhone trade-ins. Only go to Wabash (corporate in Springfield) ATT themselves found it as fraudulent service & canceled their doings. Do not trust this store... reps or manager.
