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January 2024 by Kiersten Dagg
Do not recommend. I called in about my wisdom tooth needing extracted and they scheduled me an appointment. Just to get there and they don’t have a surgeon in office. They then gave me a referral for Oral and Facial Surgeons of Illinois. I called their office to schedule my appointment and they told me they cannot accept my referral because it came from Aspen Dental. The manager was not performing as she should.. you should never catch an attitude with a customer. The front desk ladies were very helpful and sweet though when their manager was not being of help to me.
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January 2024 by Mari Swaggerty
I was terribly anxious about this visit. The moment I walked in the staff made me less anxious. I can admit I have a phobia about dentists but I’m choosing to face that fear head on. Thank goodness the dentist and the staff were absolutely fantastic. I have to have repeated visits and I’m sure they will help deal with this fear only because of they’re truly so friendly and welcoming.
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December 2023 by Joan Johnson
The kindness and care I was introduced today by meeting and having a Aspen Dental experience today took me from hopeless to hopeful and confidence in this journey theu ate helping me through. Thank-you so very much appreciated. From all the aspects of your dental office the people who work and represent your company.
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December 2023 by Sarah Caitlin
I had all 4 wisdom teeth taken out. This being my first extraction ever at 23 I thought it was going to be horrible. However, I was so supprise at how wonderful dr. Phillips & his team were. They were all so thoughtful. He is hands down the best dentist I’ve ever seen & will for sure be coming back!
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December 2023 by Jim Coers
The doctors and staff seem to care about the patients. First time there this morning the staff explained what they were going to do , the dentist took time and explained the options I had to take care of my gum infection
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December 2023 by Vicki Grigg
What Marvelous Dentists & Staff Such a Joy to have them deal with your teeth or just the dentures if you have to have anything done on go to dirksen Parkway in springfield illinoisSo glad that I have gone there
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November 2023 by steven hawkins
My new patient visit was honestly great, I’ve never gone to the dentist much and have been struggling with pain recently. They made the exam go as quickly and painlessly as possible and answered all of my questions.UPDATEThe last two days have been a bit of a battle between the wonderful staff and my stubborn molar that needed to be extracted. The doctor had called the procedure the first day out of concern for my well being and called in the big boss to handle it the next day. It was an overall seamless and painless process otherwise. I will continue to Make the hour and a half drive to work with this office!
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November 2023 by Jack Fleming
Very professional and caring. Dr Mosquera and all the other staff are great!
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October 2023 by Denise Hullum
Dr. Phillips is one of the most professional dentist I have ever encountered. He explains the procedures and reassures you as a patient. His staff is friendly as well. I would recommend him to anyone.
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October 2023 by Jeff Emerson
The dentist and the financing guy both kept mentioning my hygiene, making me feel like I was being called dirty. I was obviously upset about the findings at my appointment and the finance guy either can't read a person or doesn't care because he kept trying to push me to take a loan I wasn't ready for. (mentioning my hygiene in the process) Don't get taken in by the $19 exam. They will find something to cost you thousands and try to force you to sign for a loan you may not be financially ready for.
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October 2023 by Rebecca Stolzenbach (Becca)
Excellent knowledgeable staff. Very costly if you don’t watch out . Thanks to care credit I can get my teeth done a little bit at a time.
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October 2023 by Dianne Gutierrez
Very good experience. the front desk was very kind and the procedure went smooth. Overall i was very happy with the experience.
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October 2023 by Anne Schmidt
Probably the best experience I’ve ever had at the dentist. Great service
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September 2023 by Payton W
On July 21st 2023 I went to Aspen dental and had digital impressions for a partial, they made an appointment and told me that the partial would be in in a week but I could only make it to an appointment for two weeks later on August 7th 2023. Two hours before said appointment for the partial fitting they called and left a voicemail starting that they had lost my partial and they would need to cancel the appointment. I returned the call and was told they had not lost it, there was just an issue at the lab and that the partial would be in soon. So I called back a week later and asked for an update, I was told they still didn't have the partial but they would expedite the process. Finally on August 29th 2033 they had called me stating that they had received my partial and I could come in tomorrow to get it fitted. I am at the office for almost an hour for the partial to not be made out of the requested material, and for it to not fit. So once again I get impressions and ask them to just call me once it is here because I have put aside enough time for this to be wasted. So aspen calls me on September 7th 2023 and state that my new partial is in and they can book me an appointment tomorrow, so I set up an appointment, let my work know, make arrangements yet again for this company to yet again be called a couple hours before the appointment the office cancels my appointment. All of this is happening while to company actively advertises that you can get your dentures in day because they have an onsite laboratory. If I miss so many appointments then they will drop me as a patient, but it seems as though the business is not hold themselves to the same regard.
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August 2023 by Skylynn Mccain
The dentist numbed me really good! (I was scared to have a tooth being pulled, more so feeling it) but he did an amazing job!
