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January 2024 by Kyle
Great, casual sandwich place with a nice vibe. Jones soda slaps, too.Wheelchair accessibility: No curb to navigate
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November 2023 by Koplen B.
Best customer service, almost always goes the extra mile to make the customers experience personalized.
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November 2023 by Jason Sutherd
Looks like it's old and out of date. Meats and veggies are lite.
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November 2023 by Readings by Dawn
The people who work there are friendly. Interior is small but clean.
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October 2023 by Micah Goodworth
I am very disappointed in the customer service of this location. I love the food, but I ordered a brownie for pickup and they didn't give it to me with my order. It is $2.50, I called to ask that they refund my card and they said they would have a manager call me back just for the brownie. A few hours later they called and said we could drive back and pick it up, but I was already going to work. I asked them to please just refund it since I didn't get my brownie I paid for, they said I would have to call back another day to get it. At this point I might as well dispute the charges because why is it so hard to refund an item that wasn't given? Very disappointing service for such great food.
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October 2023 by Josh Edwards
Clean, friendly and great food! PROTIP: there are two entrances, you can park in back or in front.
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October 2023 by Sue Hingle
Sandwiches are delicious. Brownies are super delicious. Customer service could use some help. But who cares with Sandwiches that are so good. Take the abusive service and enjoy.
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October 2023 by Sarah Paige
Very friendly, short staffed, but efficient.
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September 2023 by Kay Van Fossan
Ordered half Reuben. Ordered on rye bread, it was white. The bread was all crumbley! Just pieces of bread on the bottom. Very disappointed!
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August 2023 by alyssa mcpherson
The employee are so nice and have such an uplifting aditude. Food was better than any subway I've had. Bread is also pleasantly sweet. Helped my lil brothers with the arcade game. When I come back to Springfield definitely making this a stop.Vegetarian options: Was fresh and tasty, said my father
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July 2023 by Gayla Jenkins
Food was fresh and delicious! Workers were incredibly friendly too!
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July 2023 by Michael Thompson
we used to love this shop, has been declining in customer service for awhile, some what understand the hours changing, but when it's 20 minutes to close 6:40 pm and refuse to make a sandwich? Thanks good run from us, but will no longer give our business to you
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June 2023 by A L
Service was fine, atmosphere was fine. But unfortunately, I think their toaster oven was down - which didn't seem like a problem, although I've never had their cold subs. Once I got it home, I found that the bread was so thick - the ratio of bread to ingredients was ridiculous. Then the bread began to just fall apart while eating it to the point where it would have been better to just use a fork. It was a very unfortunate meal. A friend introduced me to HW about a year ago and it was amazing, but now I'm wondering if the business has changed hands, due to its lack of consistency and declining quality - and its not just at this location, it's all others as well.
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June 2023 by Wayne Bell
Polite and courteous staff. Good
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June 2023 by Kathy Risse
Fresh is the word i think about this place. Hot or cold the breads and soups are delicious your way. Every sandwich can be made into a salad too! And dont forget the brownie.
