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March 2024 by rushang bhavsar
Excellent service
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February 2024 by Mols TV
been going to this place for awhile now and they always have what im looking for. Darien is always super helpful and takes his time explaining the products you are buying and seems like he truly cares. He's the most helpful worker there by far and ive been going here for years. darien is the man!
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February 2024 by Elaine Uszcienski
New to vaping, I chose Uncle Stu's based on the reviews. I asked for some helpful advice but got none. Just the opposite. The only thing guy showed me was the one and only vape I have tried. The Posh 2.0.He was not busy. I was the only customer in the store. One customer came in I said to take care of him which he did and the guy was gone in minutes.He did give me a good price so that is why 2 stars. When I realized he had sold me a blueberry and a strawberry I said that is not what I wanted and asked to exchange them. He said, "you asked for 4 different flavors". I had not. (I was okay with the Mint Ice since I expect that to be close to Spearmint). He refused to exchange them. I then said forget everything and give me my money back. He refused. I had not even left the store.I just wanted the Posh 2.0 spearmint menthol; two with nicotine and two without. (Again, I was originally interested in hearing about different vaping options but gave up on that as it was clear he wasn't going to do that.)With all of the vape stores out there, I do not recommend patronizing a store with such a rude, unhelpful employee.I won't be going back to Uncle Stu's ever again.
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January 2024 by empire mfg
Awesome store. Nice customer service. Best vape shop locally for elgin, stc, batavia, geneva etc. Thank you
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December 2023 by Anthony Bruscato
Stu is awesome people all great. Great store
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October 2023 by Grayson Hoffman
amazing staff, amazing product, 10/10 would recommend! i just got an email too for a coupon for my birthday that’s in exactly a month, even though i’m not in the area anymore, i still appreciate the celebration and love the place!!!
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October 2023 by danbac0819
Nice little vape shop,would give 5 ? if they carried the vape pods i use,peoples are real nice and would help you out with your other special needs.Uncle Stu has my business anyway.
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September 2023 by sam roth
best prices around and best service ever at any vape shop ive ever been at!!darian and kristian are the coolest guys ever, the reason why i always come back here!
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September 2023 by David Buss
Very helpful and friendly.
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September 2023 by Mark Pietila
Great place, very helpful, I would highly recommend! I will be back!!
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August 2023 by ashleigh buchanan
Such friendly staff here. The owners seemed like lovely people.
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July 2023 by Chuck Tyler
I was quite surprised as to how well this place is laid out. It's inventory was impressive. The sales person was both very well versed in their products and didn't mind taking the time to explain them. Will I be back? Until the apocalypse.
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June 2023 by veronica time
I highly recommend Uncle Stu's South Elgin location for the best customer service for any vaping needs. I needed to get a new vape mode and couldn't make a decision which brand/model to get. The manager Dominick who worked at the South Elgin location was so patient with me. He showed me displays and went over the features. When I asked how each device was filled, changed coils or pods, he demonstrated the four models I was interested in. Not only were the modes a good buy for pricing, but I was able to make a decision when he listened to which features were most important to me. Dominick was very knowledgeable, and helpful. I will be returning again for ALL my vape needs.
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June 2023 by E JV
Dominick was very helpful with anything I need. Great atmosphere. Good prices.
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June 2023 by RecklessMarie 529
I love the vibe and Dominick helped with me and my hubby, and his brother out!
