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November 2024 by James
Awesome that Uncle Stu’s has multiple locations that provides top notch services. ??
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September 2024 by cole Bruett
This really is the best smoke shop around. I really appreciate the knowledge they have about their products as well as just taking the extra time with each customer. Thanks again guys!
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July 2024 by Maxwell C
Friendly staff and a chill atmosphere.
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July 2024 by Rae C.E
Delaney was super sweet and very knowledgeable. Found exactly what I was looking for. Definitely recommend this place.
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July 2024 by Justin B. Kim
I just had the best experience at Uncle Stu’s. Thank you “Victoria” for the outstanding customer service! Really made a positive impression for their place of business for me.
I also informally met Uncle Stu and what a nice man. Definitely just became a repeat customer because of today. ??
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July 2024 by Sky Kings
June 29th 2024. Website says open at 9am Saturday morning as do the store hours in the window. Waited around till 9:10am, went to the grocery store came back at 9:30am. Still not open. This has happened a few times now. Vape shop in South Elgin off 31 cheaper, and opens on time.
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June 2024 by Eric
This is the spot from here on out - I came in late around 1030 pm to just grab a one hitter, and the homie just hooked it up on the house no charge
? absolutely legit here - lock it in this is the #1 vape shop in kane county ✅️
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May 2024 by Victoria Carney
Love this place! I’ve been going to Uncle Stu’s for about 10 years first in Carol Stream and now Elgin! They’re always so helpful and genuine I like going in and checking things out and I’m not afraid to ask what things are ☺️ lol
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May 2024 by Kathy Moore
Best smoke shop in NW Suburbs, Uncle Stu, Chachi & staff are super friendly & helpful, very knowledgeable, great place!!
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March 2024 by rushang bhavsar
Excellent service
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February 2024 by Mols TV
been going to this place for awhile now and they always have what im looking for. Darien is always super helpful and takes his time explaining the products you are buying and seems like he truly cares. He's the most helpful worker there by far and ive been going here for years. darien is the man!
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February 2024 by Elaine Uszcienski
New to vaping, I chose Uncle Stu's based on the reviews. I asked for some helpful advice but got none. Just the opposite. The only thing guy showed me was the one and only vape I have tried. The Posh 2.0.He was not busy. I was the only customer in the store. One customer came in I said to take care of him which he did and the guy was gone in minutes.He did give me a good price so that is why 2 stars. When I realized he had sold me a blueberry and a strawberry I said that is not what I wanted and asked to exchange them. He said, "you asked for 4 different flavors". I had not. (I was okay with the Mint Ice since I expect that to be close to Spearmint). He refused to exchange them. I then said forget everything and give me my money back. He refused. I had not even left the store.I just wanted the Posh 2.0 spearmint menthol; two with nicotine and two without. (Again, I was originally interested in hearing about different vaping options but gave up on that as it was clear he wasn't going to do that.)With all of the vape stores out there, I do not recommend patronizing a store with such a rude, unhelpful employee.I won't be going back to Uncle Stu's ever again.
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February 2024 by Elaine U.
New to vaping, I chose Uncle Stu's based on the reviews. I asked for some helpful advice but got none. Just the opposite. The only thing guy showed me was the one and only vape I have tried. The Posh 2.0. He was not busy. I was the only customer in the store. One customer came in I said to take care of him which he did and the guy was gone in minutes. He did give me a good price so that is why 2 stars. When I realized he had sold me a blueberry and a strawberry I said that is not what I wanted and asked to exchange them. He said, "you asked for 4 different flavors". I had not. (I was okay with the Mint Ice since I expect that to be close to Spearmint). He refused to exchange them. I then said forget everything and give me my money back. He refused. I had not even left the store. I just wanted the Posh 2.0 spearmint menthol; two with nicotine and two without. (Again, I was originally interested in hearing about different vaping options but gave up on that as it was clear he wasn't going to do that.) With all of the vape stores out there, I do not recommend patronizing a store with such a rude, unhelpful employee. I won't be going back to Uncle Stu's ever again.
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January 2024 by empire mfg
Awesome store. Nice customer service. Best vape shop locally for elgin, stc, batavia, geneva etc. Thank you
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December 2023 by Anthony Bruscato
Stu is awesome people all great. Great store
