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January 2024 by Tom Ziemba
If you enjoy dealing with rude people, this is your place.If you want your dents filled in with so much body filler that their paint pops off after slamming the hatch door shut, this is your place.Time to have another car repaired and it will NOT be going here.
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November 2023 by T Ha
Supremely impressed with the paintless dent removal (PDR) and buffing work they did on my Outback. The April hail had make it look like a minor golf ball and I also had lots of white scratches on this black car from doing some charity work in a field where corn stalks had made apparently light but lots of noticeable damage. My 2018 vehicle looked new coming from Tredups in 2023 after fixing likely over 50 hail dings. That all the white scratches also buffed out with them was a dream.Customer service on phone and e-mail can be rather old school gruff and terse is the only thing to know going in. But credit where credit is due: the work would be every bit of 5 stars with more politeness in scheduling, insurance questions and interaction.
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April 2023 by Kenneth Quindel JR
Estimates on spot no taking off work just pull in and boom done within minutes not days like other south elgin shops.
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February 2023 by David Dancy
Awesome family run business awesome customer service,honest repairs
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November 2022 by Chris Gorog
Always have any repairs done here for the last 25 years
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August 2022 by Monica Mitchell
Our family has lived in the Elgin area 42 years. This is the place we always go for body work. Great friendly service!
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June 2022 by Traci Phor
Greedy!!!!!!!!!!!!! Just because my insurance gave me a different estimate from the estimate they gave me doesn't mean they should charge the same amount as the estimate and never called if I wanted to get my car repair because they decide to charge the same amount as my insurance. Greedy just wanted $800 more!!!!!!!!Service: Body & Trim
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May 2022 by Brett B.
Called for an estimate and the lady answering the phone hung up on me. Very rude. Won't call them back ever.
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May 2022 by Justin Slang
Very pleased with their repairs, can't tell anything was painted at all. Certainly recommend Tredups for your Auto Body Shop!Service: Body & Trim
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April 2022 by Arun Mani
Had an insurance claim that was handled very well, and my trucks looks like new. Very pleased and happy!
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March 2022 by Jack E.
Whenever people ask me, I tell 'em just go to Tredup's! They are reliable, professional, and do outstanding work. It's a family owned local business with nice people who will take good care of you.
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March 2022 by Benjamin Newhouse
This is an excellent shop. They are fair and honest
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March 2022 by erin w
Terrible customer service and communication. Chuck is unpleasant to talk to and very rude, hung up the phone mid conversation on me. Will be taking my car elsewhere for service.
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February 2022 by marisol rufino
Extremely rude- after waiting a week for the owner to get well for my scheduled appointment. My husband, who works 3rd shift and told the owner this, showed up no more than 5 minutes late to an appointment and was turned away because the car was not washed. I don’t see how anyone could possibly trust someone to work on their car after being treated so rudely. No, I would never recommend this place. There are plenty of other places in this town that can care for your car the way it deserves to be treated. This incident speaks volumes. Clearly the owner lacks good customer service skills. This place does not even deserve the one star.
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December 2021 by Nancy F.
Second time I've brought a car here. The owner who does the estimates is straight to the point, no warm fuzzy from him, but, they did the work quickly and the end price was $100 less than the estimate! Honest place!
