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July 2024 by George Roche
They were very knowledgeable and helpful
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July 2024 by Krzysztof Strojny
Went there to get hydraulic hose made. Crew was very helpful and especially Andrew who went out of his way to get what I needed
Highly recommend this store
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June 2024 by Brandon m
Bought a fuel shut off solenoid for a diesel. Solenoid exploded and caused a small fire . When returning to the store for a refund. No manager was present. Employees called the manager and stated that I have to wait until Monday for my money. Are we able to get parts and give them money when we feel like it? No. I spend alot of money here. I will never step foot into a napa again
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June 2024 by Ana Mal
Worst customer service I've EVER had never shopping there again . I needed a part to be attached to my power washing whose and they guys said No . I said charge me a service fee and he said NO so I asked can I know why not because it has been done here before and he said "because I don't want to " ridiculous!!!!!
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April 2024 by Kenneth Quindel JR
Great people. In out no wait
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February 2024 by Ramnu Reviews
I've been going to this Napa before when they were on 31 and since they moved and built this location, 28 years total it's now so poorly ran the counter help is absolutely horrible .I as a 24 yr automotive technician, have given as much info as possible with every parts inquiry and it's amazing that it still gets screwed up over half of the times .Returns and starting over on the order no remorse or empathy from their screw ups....I just don't understand how in today's business world this is standard and accepted from management.P.s the few good parts guys they had like Brett and a few others they let them go.
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January 2024 by Vernell Womack
✔️ℹ️??️ I'm on cloud 9 at Napa Auto Parts,SE,one of the few stores still have,20-50 Royal purple oil.come get some.?????️
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December 2023 by Jamie Garza
I would give them a negative review if I could… Sold me the wrong battery took it back they insisted it was the correct battery with the wrong sticker on it. Then gave me a hard time about returning it. Drove around the corner to advanced got the correct battery wouldn’t you know the truck started right up… Idiots is all i can say
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August 2023 by Alfredo Garcia
, nice considerate workers always very helpful Quick Service perfect hours thank you very much
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July 2023 by Terina Espinosa
Employees here are very helpful and polite. 99% of the time they have the part I need in stock.
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July 2023 by Jose F. Rodriguez
Very good place for spare parts
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November 2022 by Terina
Employees here are very helpful and polite. 99% of the time they have the part I need in stock.
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August 2022 by John Tyson
My friend was looking for a special spark plug socket for his Cooper. He told me that he checked all the auto parts stores and no one had it. I went to Napa and I was able to get it in 2 hr. This is what the spark plugs look like.
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July 2022 by Polo G.
Excellent customer service
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February 2022 by Roger
I ordered a hard to find vacuum online, which could be picked up in 30 minutes. When I got to the store, their computer showed 0 in stock. They searched the store, and when not able to find it, they cancelled the order. They were very helpful, and I was not surprised they didn't actually have the vacuum. About 5 minutes after I left, they called to tell me they found one vacuum that was on its way back to the warehouse. They went far out of their way to help me, and I highly recommend this Napa store.
