-
October 2023 by Jennifer Prowell
Excellent service
-
August 2023 by Paul S.
Normally a good experience. I just had the worst! Picked up 3 prescriptions the other day 2 were fine but a third one was miss labled as a TOTALLY DIFFERENT PRESCRIPTION and also only partially filled recieved 80 of 180!I went in today and ask for the pharmacist. Told her of a SERIOUS mistake that could have been made had I not known what the prescription looked like and also never recieved the actual amount due.Rather than apologize, she wanted to basically call me a liar by saying I had gotten the total and showed me a picture of what I was to get and again tell me I did get it! I DID NOT. BTW the fact the bottle showed the WRONG prescription that was inside was totally avoided by her! This could have been serious if the same happened to another and was given the wrong prescription.I am now awaiting a phone call as she looks at cameras to see what happened. She should have done that while I was there rather than insinuating I was lying! And trying to prove me wrong!I really had hoped it would have been handled professionally and admitted they made a mistake and apologize but that was not to be.I have used CVS for years now but this one only recently since the one I had used was closed. Never had an experience like this and hope not to in the future.
-
August 2023 by Google user
Excellent service
-
January 2023 by Debbie Coletta
Outstanding Service and Care
-
December 2022 by Bob N.
This review refers to the minute clinic & beyond.First I was scolded for arriving earlier than my appointment time.Then I was rudely welcomed into an office.Then I was informed that my insurance was unacceptable.This trifecta became a Superfecta when CVS tried to explain all that away, with a nonsense email from "the main office," or whatever.Take your business somewhere where people respect life
-
July 2022 by Brittany H.
Waited with my three kids for over 1.5 hours at night (this ran into their bedtime, who would think it would be a 1.5 hour wait for a vaccine for a four-year-old) for a Covid shot. Staff was friendly, but waiting for that long and it's not an ER with people dying in the back is horrendous.
-
January 2022 by L A.
This has to be one of the better CVSs in the area. Very clean and modern looking inside. The nurses in the clinic are very friendly and helpful. I just wish this location was closer to our home.
-
December 2021 by Stephanie M.
There is something wrong with this pharmacy. No joke, I have had to wait in the drive thru line for 45 minutes to an hour a few times, and I think that's really excessive. When I've tried going inside, it's not much better. They're just really slow. With that being said, I've had multiple occasions now where I will get a notification that my prescription is ready, then I wait for that long time, and then they tell me my prescription is actually out of stock and I can't pick it up. This seems like a problem, and it's definitely frustrating!
-
April 2021 by Jillian H.
This may be the worst pharmacy ever, but for sure it is the worst in Kane county. If I could give it a 0 stars I would. However, if you're inclined to be treated as if being a customer is something you owe them, then this is the store for you! My best advise is to contact Osco on Larkin, literally night and day in customer service. My guess is they don't pay them well at CVS and we get service that reflects that unfortunately.
