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February 2024 by Aleisha Hansen
Love visiting!! Always donating puppy food or puppy potty mats!!
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February 2024 by Keith Billich
I foster for anderson. Nicest staff. Excellent pets available to adopt.
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February 2024 by Jerry
Dogs and Cats Shelter is Great. Wildlife shelter staff are extremely rude and disrespectful. They talk bad behind my back because I heard. Lied numerous times and gave me smirks. Mean to the animals, robert and stephanie were so rude. Never returning here.
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February 2024 by Sheila Ledene
I took in an injured squirrel . They had no problem with me taking it in. What a great place.
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February 2024 by Kim P.
We got our pup frost, which we named hard rock from them They are kind patient, understanding, and grade all around Thank you so much Anderson humane Kim and Dan Prochaska
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February 2024 by Rosa Narvaez
Super nice folks
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February 2024 by Mike Burden
Amazing staff and volunteers
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February 2024 by Michele Tonelli
My little Snoopy is as cute and healthy as can be. Thank you Anderson for making the adoption so joyful
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February 2024 by David Gaffke
Well, friends... It didn't start well when looking for a dog at Anderson Animal Shelter in Elgin. A week before Christmas I decided I would adopt a dog and give him or her a better life. All I wanted was the dog that had been there the longest. When I went in at 11:30 am I was told by the girl at the front desk that they weren't open. I asked, "What time do you open"? I was told noon. I said thank you and left. I contemplated coming back due to having a 2 pm appointment at my Bridal Salon in East Dundee. I knew my store was 33 minutes from the front door of Andersons Shelter and the front door of my salon. I thought, "That gives me a solid hour to see the animals". When arriving back I was greeted by the same cold individual at the desk. She told me the dogs were through a door and not to put my fingers in the cages. When I went in back I was reading the dogs' names and breeds that were listed on the cage. All of a sudden a girl pops out of one of the cages named Lila. She was cleaning one of the cages. I asked Lila about two particular dogs. She knew their behaviors and dispositions. She explained what dog would be better in my environment. All of a sudden who comes through the door to scold me for talking to the workers???? You got it it was the girl at the desk. She couldn't have been more rude for just interrupting an amazing conversation just to scold both of us. Lila went back to work and I went to the front desk to just simplify my search. I asked her... please tell me the dog that's been here the longest. I want to bring home a new family member for the holidays. To give an animal a better life. She looked up and said... They're not all here. As she was saying that she was typing and looking at her screen. She looks up at me and says... can I help you with anything else? I thought she was typing: "Dog here the longest". Nope... I have no clue what she was typing... but why were you typing while you had a customer standing right in front of you? I said no thank you and left. Now friends I don't call places to talk to managers but in this case I had to. I would give Andersons a one-star for their phone system, but I was persistent. I just started pressing departments in hopes I would get someone other than the front desk. I explained my situation to who answered the call. She made apologies and then transferred me to Chris Bebee the Manager. I explained to Chris what had happened. She apologized but she used an example of something that happened to her, when at Andersen's. In her story, I could tell how passionate she was for the people who walk through the doors as well as the pets that are guests there. She acknowledged that there's balance in what's good for the guest as well as what's good for the adopter coming in to see a potential new family member.I decided to give Anderson's another try. I asked Chris to do some leg work and find me the dog that's been there the longest. She sent in minutes a list of dogs and the bios. In the list, I found the dog I wanted. As well as the dog that wanted me. Craig was the dog I had in mind but Koda was the dog that needed me. Craig is a tall lean dog who was in shelters for two years and Koda is a beagle who is two but looks 14. I thought... there isn't a family around that's looking for a young dog that looks old. So I adopted both. So for Christmas, I received two additions to my family thanks to Chris and Lila.Christmas Eve, eve I brought a gift for Lila as well as an amazing Holiday arrangement for her parents. Why her parents? Because they raised an amazing young woman that's going to make a difference in this world! Everything she does she does it for the love of doing it! Kind, compassionate, loving, caring, sensitive, and a positive role model. Her parents needed to be recognized for raising such an amazing girl. Now, Craig and Koda are in a new home with plenty of yard to enjoy every day for the res
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February 2024 by Ana Gignosko
I want to preface this by saying I think Anderson does a lot for animals and has a lot of great community programs. That being said, my adoption experience with them was not great. I went in on a weekday morning at the S. Elgin location to drop off a donation and asked about adopting a cat. They were not busy but half of the staff I interacted with were unfriendly and made me feel like I was bothering them throughout the adoption process. And now, nearly three months and well over a thousand dollars later, I am still trying to get this animal healthy. I know how difficult it is to give individualized attention to an animal at a shelter and also how notorious cats are for hiding things, but I do not see how they could have POSSIBLY not noticed the medical issues this animal had. I hope most people have a positive experience with this shelter, but I'm leaving this review as a warning that you could also have an experience like I did.
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February 2024 by Roman Nabiulin
Met the personal and staff on Saturday night.Great people doing great things.I donated some goods for the location.It’s very clean and great customer service.If you or someone you know wants to volunteer or be a foster home please stop by.
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February 2024 by NuNu Huda
We adopted a beautiful kitty boy from this place. So so so happy with our new addition to our family. He’s also so happy. A sincere thank you to Anderson for making the process possible and their dedication to these animals is truly commendable and so inspiring.
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January 2024 by Victoria M.
I have adopted two dogs from Anderson in the last 16 years.the first was Elmer, a 17 lb terrier mix that no one wanted because he was a senior. Being a senior myself, I thought we would make a good fit. He brought me joy, laughter and he was my best buddy for 10 years! He passed way from congestive heart failure at about 17 years old. Sometimes when we were snuggled together, I would reflect on what a darling others had passed over because he was a senior, but Anderson stood by him, waiting for the owner he deserved to walk through the door one day. when it was time to adopt again, I adopted Willa, who was 5 and a victim of a puppy mill. I changed her name to Adara Fiona (meaning Noble White), and I have had her for 6 years. She is completely deaf, and blind in one eye, weighed in at 7 lbs, and again,Anderson stood by her, had her with a foster Mom until she found her forever home. She is full of fun, loves to snuggle up at the end of each day, and I can't imagine life without her. Anderson is wonderful, and it saddens me to think that their decision to euthanize one dog that could not be rehabilitated has tarnished their reputation in any way. I know that it must have been an agonizing decision for them. I wish the best for all who are caring for animals that others have thrown away. Keep up the good work!
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January 2024 by Yasna Aixa Soto
They are the best they helped me rescue a cat
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January 2024 by Aaron Pazzol
Great place, good people
