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March 2024 by Chris Becker
This place is completely unethical! Beware, they tripled our storage rent in 2024 with less than one month notice. We are working on emptying our unit and we advise you do too!
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March 2024 by Dilmurod Allaberdiev
Stay away from them, contract says different price and they will increase the price without email or calls, price doubled and all they said is it is just a business. The guy over the phone who says he is the manager does not care about your concerns or questions. All they want is to squeeze as much money as possible if they know if you put smth difficult to remove from them. In my case I am keeping bed for pick up truck and cannot move for timebeing and they just taking advantage of that. I will do my best at any cost to take my item out asap and never do business with such companies.
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January 2024 by Truth Teller
Ever since Trojan Storage bought this facility from AAA Storage a couple of years ago, the rates have shot up exponentially.
Trojan Storage is the business of gouging the heck out of its customers and if you don’t like it, then move your stuff out of these storage units. They have frequent rate increases with only a month’s notice. These guys are in the category of loan sharks, and the FTC should come down on them and arrest them all. Avoid using this company at all costs!
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November 2023 by Max Gigord Hyppolite
perfect services.she is really nice to me????
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October 2023 by Baldo Chavez
Carlos was awesome and was able to help me get a unit the same day. The facility is awesome as well.
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September 2023 by Cash City
Savanna and Carlos have great customer service and were great at assisting my stay here !! 10/10 highly recommended
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September 2023 by Rebecca Jacobs
Carlos is amazing and very helpful
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September 2023 by HB TV
Savanna and Carlos have great customer service and were great at assisting my stay here !! 10/10 highly recommended
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August 2023 by Arabel Alvarez
Encellent attention! good price, they answered all my questions! everything is in order! respectful and friendly staff!
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August 2023 by jeremiah skeens
Savannah Kramp they have the lowest prices around and there affordable to anyone and when I came into the office she was super nice a friendly and answered all my questions that I asked
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August 2023 by Dee C.
Savannah and Carlos got me in quickly. Fast and friendly service.
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August 2023 by Andrew Cook
Carlos was very nice polite and helpful
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August 2023 by Midwest Elite Restoration LLC
Savannah was awesome ,Great Customer service !
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August 2023 by Fil M
Great services
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August 2023 by Gloria Padilla
WOW WOW WOW staff here is amazing! Savannah & Carlos helped me sign up for a unit. They gave me a tour around the facility which is very clean and easy to navigate. Very impressed with the way they explained everything in detail. Highly recommend renting at this South Elgin location. A+
