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April 2024 by Angelica Gutierrez
Worst pharmacy ever. They put you on hold, then hang up on you. If I have to order a refill for my mother I have to go in to the store to order it, go back 2 days later to be informed that they still do not have it ready, return in another 2 days when only a partial is ready and I have to return in another 2 days. This is the worst location ever.
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March 2024 by Angelica L
Staff is rude and slow.
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March 2024 by Solly Wolly World
Best Walgreens in the area always clean and friendly staff.
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March 2024 by jonthedonmfjuan
Always have what I need
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February 2024 by Mona Lisa
The staff is in another world including manager. Customer service is the last thing on there mind.Avoid this place if you can!
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December 2023 by Mya Brown
The parking lot and inside of the store seem to be always tidy and the employees are pretty friendly. I love the weekly and monthly deals to help save money when buying essentials.
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July 2023 by Tyler Yates
South Chicago Heights said my refill was ready, I arrived and they said they had nothing in the system for me. After pressing more they said that I must have called the wrong pharmacy and that my prescription was ready for pick up at the Chicago Heights store. I drove to the Chicago Heights store who then told me that my prescription was not there, but they could see it was ready for pick up at South Chicago Heights. I drove back to South Heights who then said it would be available once the pharmacist “approved” it. No one took anything even remotely serious the entire time. Walgreens doesn’t care. They have a monopoly on the market so me not going back doesn’t matter, but maybe I will get to take my medication with CVS
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June 2023 by S T
Super weird employee followed me around the whole store and even asked me what I was doing in the bathroom. Umm using the toilet. Then she warned me the store was closing soon, even though it was open for 40+ mins more. Proceeds to follow me around and asked if I was on the phone because she wanted to apologize (for racially profiling me and being way too intense) I told her leave me alone. It was so baffling. Avoid this store at all costs. Never coming back here ever again.
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March 2023 by Cynthia Levy
Horrible. The drive up window wait is more than 30 minutes to even get someone’s attention and another 10 minutes for a response and another 10 minutes to get the prescription. Just ridiculous.
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March 2023 by Holly Gilkison
This Walgreens is very nice. It has helpful employees. You can find almost everything you need here.
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March 2023 by Victor M.
my prescription was done at 2, i arrived shortly after 2 to pick it up and the pharmacist told me they never received my order from the dentist and to try calling at 3. when i called i was put on hold for over an hour. after being fed up with the terrible quality of customer service through the phone i went back and they told me my prescription was done at 2.. they also had the wrong phone number for my account which i don't even know how because i've always had the same number. 0/10 if possible. a bunch of idiots .
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January 2023 by Jourdan Hoek
Literally the worst pharmacy I've ever used. They are always extremely slow, staff is usually rude and something is ALWAYS broken.... what is the point of having a drive thru if it's constantly closed?
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December 2022 by Kaylee Bennett
Pharmacy is absolutely terrible! So slow and rude! I scheduled a covid test and they had shopping carts blocking the driveway. Didn't answer the phone call twice so I had to go in with my mask(directions on email stated I could) and they were rude about it.
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December 2022 by Hilda N
this is the worst store. I called the pharmacy 3 times and never answered was on hold for 30 minutes and when it was answered they just hung up the call
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November 2022 by toni j
I love the pharmacist & permanent staff. They greet me with a cheerful, happy attitude.Always willing to try hard to help. Patiently, call the physician several times if necessary.Like all businesses recently, they are having trouble keeping part time staff so at times there is often a back up at the drive thru.
