“This is my first time using U-Haul storage services in my experience was beyond what I could have imagine despite others peoples previous reviews. At this particular location in Markham, the general manager (Tamica) along with the cashier (Nunn) made me feel like family rather than a just a customer. The atmosphere was friendly. The store was very clean, and although they did not have the unit that I wanted available at the moment, they were still able to accommodate me temporarily until the wound that I desired will be available free of charge.”
“I have been there 4x in 2 weeks, respectful, human kindness, knowledgeable, kind, helpful.
All these words were over the course of 2 weeks.
Thank you Derrick and others!”
“Every step of this process was seamless. All staff were knowledgeable, professional, and very courteous. The help was hardworking and thorough. This is a 2 part move for us so I am very happy to be able to know in advance that this is a great service and intend to rebook all of the services for the second portion of this move!”
7AM - 7PM
1510 Torrence Ave, Calumet City“I would recommend U-Haul to everyone especially the River Oaks store they was always nice and kind. they took care of my stuff both to and from Texas thanks U-Haul”
“Ryder in Chicago (Harvey ILL) Linda in the service dept. Was very pleasant to talk too and work with. She even called me personally to let me know my tractor was finished. They made me feel like It was important to get me back in my tractor, no matter if they had to drive three hours to get the parts.. They get a big thumbs up!! Grand Rapids Ryder also big thumbs up to them as well!!”
“Rented a trailer from this location today (04/21/24), both the check in representative and the young man that came and checked the trailer were nice, friendly and made sure we were good to go.”
“Rented March 9, 2024
Sales staff was very friendly.
Had mechanical trouble with truck, tires and couldn't turn on head lights.
Presented photos of warning lights in truck.
Returned rental, and Bria removed
charges. Thank you Bria”
“Ok, to start with, I did not rent any trucks or vehicles with U-Haul. I brought my car here to have a hitch installed. Clarence was the man who assisted me. Clarence would call me to clear up questions or to attempt to get my vehicle in earlier than my scheduled time. The only problem I had here was tryin to call Clarence back, the U-Haul phone system always forwarded the call to a centralized U-Haul call center....so that was a little frustrating. BUT, Clarence kept me up to date as to the progress of my install and then he installed the unit in the anticipated time - 2 hours. The job was done neatly, on time and he and the staff at the building were all very courteous. Nice job Clarence, thanks.”
“Demetrius Collins is a phenominal manager! He was personable and knows the business. Bria was helpful and accomodating. Jasmine was informative. Great leadership, great team!”
“I would absolutely use this company again! Clean trucks, in great running condition and I recieved fast and courteous service; @ a reasonable price... now I will say that I noticed all the taxes and fees added on were more then my mileage I traveled during my move but other then that no complaints! Great job Penske Truck Rental Team!”