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August 2024 by Larissa Evans
BEST CSR TEAM EVER!!!
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June 2024 by Jasmine Taylor
Horrible
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June 2024 by Sheila Marconi
Great Service
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June 2024 by Jessica Williams
Good Customer Interaction
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February 2024 by Deangelo Jones
Probably the most honestly ran metro for miles.
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February 2024 by Evelyn Stewart
I went 2 T-Mobile in Chicago Heights, IL. I was paying my mom's pre-paid phone, but didn't have a pin #. George was so helpful in helping me set this up. He even suggested that I have her phone bill direct debit from her account so that we wouldn't have 2 worry about coming into the store. I like ppl that suggest alternatives so that the customer can make a decision on what he would like 2 choose. George was a very patient young man & very kind. A pleasure 2 work with. I recommend TMobile in Chicago Heights. Store #1323
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December 2023 by Bunny
Literally just hung up on me placed me on whole then sent me to a full voicemail box y'all ghetto as heck for this #trash
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November 2023 by Butterfly
Literally just hung up on me placed me on whole then sent me to a full voicemail box y'all ghetto as heck for this #trash
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August 2023 by Rocco De Marco
Wish the old workers were still there cuz now very cold and lack of knowledge is going to make me change carriers after 11 years
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August 2023 by Dante Sharks
I was overcharged for a new phone I purchased. Phones is priced at 59.99 and charged 198. Employee named Mohammed. Was given a receipt with no transparency. Just one charge as "express item". This is a scam. Metro by T-Mobile need to look into these people running these stores! And I would appreciate a call back! To get this resolved!
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August 2023 by maurice cunigan
Amazing service
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August 2023 by Coleon Don
Mohammad made it so seamless for me. I like to keep doing business with you guys. I really like my new upgrade. Check them out they have the best deal in areas around Chicago heights and Halsted.
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April 2023 by Christie Nevel
I've been a customer of theirs for years always offering special deals new things at a reasonable price on staff is always kind considerate
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March 2023 by Jennifer Najera
The store was supposed to open at 11am. I sat outside until 11:45am and the store still wasn't opened. Very unprofessional.
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January 2023 by Kirk Rice
They helped me change my phone with a brand new one without any issues. Amazing customer service by Mohammad