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January 2024 by Russell Jones
Everything was prepared promptly and
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January 2024 by H2o Waterwalls Inc. S.
They didn't include a sandwich melt I ordered, and decided to check on iton my way home. I called and talked with Iris the manager at South barrington store. Asked her to have it ready. When at the counter she rang me up for thesandwich and explained they didn't charge originally. I said ok, but could at least apologize for my inconvenience coming back and now rest of my food is going to cold. The mistake was yours not mine and you don't seem to give a hoot. I said," good customer service would be to tell me to say in my car and we'll bring it to you at the curbside. Her answer was snotty and said I WAS going to give you a cookie. I told her if you had really cared you could have said that up front, not as i'm leaving.I'm in the customer service business and could never get away with giving attitude like that. I won't be going back to that Panera for sure.
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January 2024 by Rachael Kaempf
Food is so-so for the price.
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January 2024 by Tyrone W.
if i could i wojld give 0 stars cuz they messed up my fucking order. all i wanted was a grilled cheese and it tastes like dog shit and has gross bread on it. i'm starving and havent eaten all day and they fucked up the easiest order ever. pluss they overprice so much. fuck panera
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December 2023 by Frank Pendle
Fast, efficient, and very courteous service. Pleasant dining area.
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December 2023 by Sameer
Visited this panera, myself being a sip club member asked the cashier for coffee and the manager standing in red shirt last night ( older white guy) gave me a mean look already for no reason.And since the coffee was barely warm, I informed the cashier and the manager gets new coffee container, but now I need a new coffee cup as the other one was filled with lesswarm coffee.As soon as I told him excuse me. He turns around to me saying ~~~ WHAT ELSE CAN I DO FOR YOU~~~This less like human person got to realize that I pay for my coffee and never asked for free and his pay is because of my business.
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December 2023 by Ian M.
Food and service is great here! Sip club membership is a good deal especially if you live close by. The staff is friendly and always welcomes you when you come through the door. The restaurant is kept clean throughout the day and I often see the staff vacuum frequently. Kids love the value meal which is just the right amount for a 5 and 8 year old.
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November 2023 by Bill R.
This Panera is watering down their already overpriced broccoli cheddar soup. Last time I ordered a Fuji Apple salad with chicken I literally got 2 small chunks of chicken.
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November 2023 by Stacey Cordero
This Panera location was clean, and food was spot on. I was able to enjoy the Autumn Squash soup that is GF. A staff member located that it was GF from a binder that shows the ingredients. TY again.Dietary restrictions: Gluten-free
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November 2023 by Caroline Skvarla
The employees dressed up for Halloween, so fun! One employee dressed as a horse, cool, but it terrified my son. He cried and said he was scared. My son is two years old. Instead of just taking off the horse mask to show my son that it was fake and they weren’t actually a horse the employee stood there laughing…laughing so much she had trouble taking my order. Actually, every employee laughed at a 2 year old boy who was scared….then this employee walked by our table and continued to scare my son….
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November 2023 by Ron Brennand
Coffee was cold, 11:09 no Breakfast after 11, experience was disappointing.
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October 2023 by Jay Penney
Make sure you know how to customize. Lots of options. Very fresh and tasty.
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October 2023 by Khozema Ali
You can relax and have a long chat with your friends or have a business meeting while enjoying your favorite breakfast.
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August 2023 by Sharon Cherry
Love their Green Tea and Asiago Cheese Bagels, spread of cream cheese of chives and onion.
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August 2023 by Robin C.
Had lunch at Panera on Sunday and it was very disappointing. The place was very dirty. Carpet was disgusting and booths were broken and filthy. The food was fair at best. The bread was cold and not so fresh. The salad was wilted and mixed lettuce. The soup was OK. My husband had the pick 2 but the sandwich he ordered was not one that you could get a half. Makes no sense because it was processed chicken and would have been easy to make a half sandwich. Staff was pleasant.Lunch was over $30 without drinks! Will not be going back there!
