L.L.Bean is a welcoming and friendly store known for its helpful staff and quality products. Customers frequently notice the same associates on the sales floor, which adds to the familiarity and comfort of shopping there. The employees are described as friendly and helpful, providing assistance without being intrusive, making it easy for shoppers to browse at their own pace. The store is kept clean and inviting, enhancing the overall shopping experience. Customers appreciate the variety of products available, particularly in women's clothing, although some have noted the lack of tall jeans in-store. However, staff members are proactive in helping customers order the right sizes online when needed. Many shoppers have praised the quick and easy checkout process, as well as the store's good return policy. Overall, L.L.Bean has shifted perceptions from being a snobbish outdoor gear store to a place that prioritizes quality and service, making it a go-to destination for many.
The helpfulness and friendliness of the people who work in this store will keep me coming back again and again! The store is also kept so clean and inviting.
May 2024
Friendly and helpful ladies helped me and my husband to find shirts that were exactly what we wished to buy and the cost for all our choices were appropriately reasonable. We will return to find more in the fall.
February 2024
Very good quality, very helpful staff therefore prices are justified.
