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“I needed my battery replaced, I had already bought a battery but was struggling to get it done. The folks at EGM were kind enough to take my car and replace the battery for me although bringing in parts and asking the shop to change them is akin to bringing your own food to a restaurant and asking them to cook it. I truly appreciate their customer service and would not hesitate to use this shop again.”
“Great service , very friendly, professional and knowledgeable people. I Highly recommend, very happy with the work and will definitely be coming back. Gracias por un excelente servicio!!!”
“Hello Fez and especially you Dave.Jerry of the Chicago Ball Busters,which are friends of ours from Lombard and the Back to the '50s St. Paul car shows said I should look you all up to finish fixing up "Grumpy's Ride". Well I broke it bad and it had to be rent back and rewelded back together.Dave did a great job on realigning back where it should have been and corrected the front end ride height so I could put a jack under it once more AS WE WAITED.That alone was a miricle in more ways than one especially after I couldn't even find anyone to look at it both before and after the front end repairs were made.Now Grumpy's Ride is better than it ever was way back in 2009 when we first got it.Both Mrs. and Mr. Grumpy want to thank Jerry and everyone at Stan's Service,especially Dave that Jerry said I should talk to,for bringing our only toy we have left to have fun with in our old age.We were treated so nice by all on you and we will never forget this.John "Grumpy" and Elaine "Snow White".”
“They were able to get me in for a big problem with my brakes and worked with me to have my car ready for an appointment I had the next day. They were very professional and did great work.”
“I have used Stephen's Automotive more than once and they always do excellent work, they get my appointment scheduled in a very timely manner, and Jeff is excellent to talk to and he listens! I highly recommend!”
“Josh and the team were very friendly. Brought in my car because the audio was not working. They were able to diagnose the issue and sent me text updates while I was at work. They also did a courtesy inspection and offered estimates for other services without being pushy.”
“I have been going to j Murray for years. He is fair with his prices his diagnostics are awesome and if something can wait a little bit and short on money he's honest about that. I would recommend him to anyone.”
“Staff is very friendly and professional. They reviewed their findings with me and I know what to schedule for repair with my next appointment. The prices are very reasonable and I will be using them for all of my future service needs.”
“These guys are the best. I trust them to diagnose and repair my car's regardless of the problem. Their pricing is fair and I can highly recommend them to anyone needing car repairs.”
“If you need to have your car repaired Casten’s is the place to take your car. From the initial estimate to the overall customer service to the actual work done they are outstanding.”
“I own a 2017 1.6 Turbo with a GDI engine, and after 60,000 miles of regular maintenance—including full-synthetic oil changes and using Shell gasoline as recommended—I found that my car required a valve and piston cleaning due to carbon buildup. Despite keeping the car clean and well-maintained, this is a common issue with GDI engines over time.
Initially, I planned to tackle this job myself, but due to time constraints and the need for an extra set of hands, I decided to look for professional help. After conducting thorough research, I discovered that Sparks in Lake Zurich offers Walnut Blasting services, which is exactly what I needed.
I reached out for an estimate, and the quote I received was both fair and transparent, especially considering the equipment and time required to effectively clean the valves and pistons. Jose Carrillo, a representative from Sparks, was particularly helpful, providing clear information on the best time to drop off my car and an estimated timeline for the service.
The communication with Sparks has been excellent so far, and although I haven’t yet had the service completed, I am already confident in this business, enough to leave a 5-star review. I will update this review once my vehicle has been serviced”
“Very good service. Fast, honest, and extremely helpful. I came here for the first time and I can say that I will not be returning to my previous mechanic, only will be returning here. I will be recommending others to come here as well. Awesome job again!”
“The best service that we ever had ,went in for an oil change took no more then twenty minutes topped off all the fluids then found a nail in the left rear tire and fixed it for free this was our second time there and we will be regulars therefrom now on thank you Suburban Tire !!”
“I traveled to Illinois from Canada and during the second half of my drive, my engine started to overheat. I contacted Schaumburg Automedics and they were able to take a look at the car that morning and get me back on the road by the end of the day. It felt like they truly went above and beyond in customer service AND services done to my vehicle. I felt like I was in a very vulnerable position and they did not take advantage of the fact that I needed the repair done in order to get home. Didn’t try to sell me on services that I didn’t need. Very communicative in sending me a full report on what they found and gave a realistic timeline on when the vehicle would be fixed, and then stuck to it! The car is running great after the fix! I cannot recommend this shop enough. Thank you to Bill and the rest of your team for making a very stressful situation a million times better!”
“Used their service for almost a year now and have never been disappointed. Fast friendly service! Parking isn't always the greatest
, but to have an honest place to go and get my car serviced...I'll happily not worry about it!”
“Couldn't be happier with the quality of the work (ceramic coating of paint and wheels, trimming PPF, full detailing) done on my M3. Ivan and Roman were very professional and helpful in making recommendations for what would make the most sense for my vehicle. Communication was excellent.”
“Marat is always a pleasure to work with. He is honest and fair with the diagnosis of your vehicle along with the repairs necessary to fix the problem. His quality of work and turn around time is nothing short of exceptional. I highly recommend his services for anyone looking for an honest mechanic with years of professional experience.”
“Had concerns with my daughters 2007 Acura MDX suspension. Doug took the time to explain in detail what needed to be done to get this car back on the road safely with a comfortable ride. He ordered and installed a shock conversion kit along with some other parts and the car feels like a new ride. Doug made it point to make a follow up call to me a day later to see how I felt about the car. I really appreciated it and will not hesitate to contact Doug again for advice and vehicle repairs.”
“URW is by far the most well put-together and professional performance oriented shop I've ever seen and/or had experience with. I had a good amount of work planned to be done at the shop and Ben was quick to provide me a tour when I first visited. The shop is so clean, staff is all very professional, and the overall feeling you get after a short time of interacting with them is that you will be 100% taken care of. The high-dollar cars and complexity of the scope of work being done in that shop speaks volumes as far as what other customers are entrusting the shop with as well, which certainly helps show that they know what they are doing and can be fully trusted. Rates are super fair, work is done quickly and efficiently, and the daily customer communications were all some of the top reasons for my 5 star review, but the overall experience and the work they did was top-notch. Can't recommend URW enough and will definitely be going back!”
“By far the best car shopping experience EVER!. Sam was supper helpful and nice. For the first time I can say I went to a dealer that was not pushy on trying to make sale. I look forward to recomening friends and family!”
“Aaron’s mechanic Work is like magic. really impressed in his work and he gave me a reasonable quote on fixing my alternator saved a lot working with him. Don’t hesitate to book for appointments with him. I will be calling him again if I need anything else!”
“Great service every visit, everyone is super friendly, and any work done is outstanding. I will absolutely keep coming here, doesn’t even matter if I’m in a different state”
“Great service! They came recommended by my Audi dealership (they are Audi certified). I brought in my 2023 Audi Q7 which some little kids used as a chalkboard and drew on the passenger side door and front fender with a rock. Scratches cut to the primer, so I was not expecting a buff job will work, but they did their best and got most of them out. Still debating if I should get the door painted - they gave me a reasonable quote, I think.”
“I had a piece of plastic, possibly a cover or protective piece on the underside of my vehicle hanging down and dragging along the road, I stopped by the dealership on Golf Road but of course they were busy. I brought it down the street to Abby, and Chris briefly paused his current job to roll my car on the rack and fix it, and he didn't charge me for it. Easy fix, I wasn't there even for 15 minutes, but I appreciate the willingness to address it right away. Love the family business level of customer service. Better than dealerships and franchises. A+”
“Wonderful service. Quality, professional, thoughtful. Took the time and made the effort to research and determine root cause of my “check engine” issue and resolved it.”
“I as a Female Senior has in the past been taken advantage of by Repair Shops and that was my biggest fear when Discount Tires sent me to AW for an Alignment. But much to My Surprise, I felt very Confident that they were honest and now my favorite go to place for any car issues.”
“This mechanic shop is the one of the best and most caring service I found for a long time. Tsomo /Dan/ is very helpful, knowledgeable and most importantly he is super kind guy who really seek to understand well with you and there to solve your car issue.
Highly recommended!”
“They replaced the tires and shocks on my van, along with a handful of other routine repairs. Frank, Dave, and their team are extremely thorough and explain everything in great detail. Dave even called after I picked up my van to inform me of a rebate I can claim through Bridgestone. Above and beyond service and by far the best around!”
“I had breaks done. Quote and final price was to the penny, the car was taken care of as promised, thumbs UP! I received advice about possible engine issue, something to watch for. Thanks.Services: Auto engine diagnostic”
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“Dino is a great guy! Knowledgable, helpful, efficient and honest. My family and I have been going for years and years and we’ve never had an issue. He never overcharges nor tries to sell you something you don’t need. 10/10, Definitely recommend.”