Midland States Bank in Smithton, IL, is highly praised for its friendly and helpful staff. Customers have had positive experiences, particularly with employees like Devon and Maverick, who are known for their knowledge and willingness to assist. One customer successfully opened a LivSimply account with Devon's expertise, which met their needs for a high school reunion without any monthly fees. The bank's staff consistently makes banking easy and enjoyable, contributing to a positive atmosphere. However, some customers have mentioned concerns about the steep overdraft fees, which can be a downside. Despite this, many appreciate the overall customer service and the smooth transactions at Midland States Bank, making it a recommended choice for banking needs.
Devon very special. He work with me and very helpful.
July 2025
Maverick was very friendly and helpful in answering some questions I had and in smoothing out some issues I had with making a transfer. Great customer service, great worker.
July 2025
The staff are always so great and helpful. I love going into this bank. They make things so easy and it’s always a nice experience. Maizy always does a great job, she’s my favorite!!
