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“Great service and items my family wants to receive. Selections are explained with graphics. Sizing is even offered in Medium Tall= Marge right on the shelf. Soft clothes in modern colors & styles. Sent on my way with a sustainable, reusable bag. How great is that?!?”
“I can't believe the amazing finds in here! If you're into vintage clothing, dishes, silverware, knickknacks or whatever, it's like a treasure hunt! The thing is you will definitely find treasure every time!”
“Went in to try a few different pairs after looking online. I’m glad that I did since I ended up sizing a whole size smaller than normal and would’ve had to return anything ordered online. Justin in the boot department was wonderful! Super helpful, helped me get the right size, settle on the right boot for me, and even helped me change the boot laces into the customized ones I purchased. Thanks, Justin!”
“I usually order online but stopped into the store on a whim sans kids..huge shout out to Sandra who went above and beyond to help us. Totally worth coming in today!”
“Banana Republic is great, but the real star here was Joy. I needed a very specific outfit last minute and she very quickly brought several QUALITY options. She clearly has a great sense of style, understanding of what I wanted, and knowledge of the clothing options. I’m totally picky too.
10/10, most spot on recommendations I’ve ever received from a stylist. Will be back.”
“I must have made a mistake in ordering a pair of shoes online. Instead of a men's size 8 1/2 , I received a womens size. Oops. The people at this store helped me with straitening out my error. Thank you.”
“Nordstrom is Nordstrom, everyone knows what they get here. My review is for 2 people who made the experience an awesome experience for my wife. Michael from the perfume area. He is a sales rep for Mind games perfume. The smell is very pleasing and originally I wasn't going to buy it but he's a great rep who deserves business so I got a bottle. Amal, at the jewelry counter was very sweet and patient. I can tell that she tries hard to give every customer some form of attention while making sure she doesn't ignore others. My wife got some lovely earrings and a beautiful herringbone necklace. Thanks Mike and Amal.”
“Perfect place for every day wear for the little ones, good selections, some good deals if you can wait. Check out the kids section, lots of choices and plenty of sizes to choose from.”
“I love this store! Highly recommend shopping online and you can easily return at the store. I don't like shopping at the store because the clothes are kinda swished together. The staff is SO nice! I enjoy shopping here and have never had a bad experience.”
“You have to be skinny to shop here. They don’t have clothes for women who have curves, or that are thick boned. You need to be under 200 lbs but it’s a good store. I love buying my shoes here. Because I’m currently 205 lbs so nothing will fit .”
“I was helped a month back by an associate names Alexis, I finally remembered to add in this review.The store was short staffed to no fault of the few employees this day working to keep everything together.She was working the register and the dressing rooms were closed at the moment as another associate was on break, so they didnt have anyone to keep an eye on the area.She did myself and a few other customers a solid and got the dressing rooms opened for us to try our items after speedily helping the other customers at the line waiting.Myself and the other customers waiting understood she had a priority to the register first and waited patiently, and we were able to get what we needed as the other associate came back from break to keep everything stable with her.The district manager should work to help hire more associates, or work out a better schedule for atleast another two sets of hands on deck.For what these two ladies had to handle they did a solid job, I know what the short handed life is like as a previous retail associate.Customers tend to forget that human beings are the reason they get to shop here and not soul less robots.A1 Service!”
“Please send my highest regards and thanks to Shoyah. I recently lost about 40 lbs and she helped me find the perfect bra for my wedding dress today. I loved the bra so much that I bought it in two different colors and she told me about the $5 panty sale. She was very patient, kind, and listened to my concerns. The starlet strapless bra fits so well! Thanks Shoyah!!!”
“Shoe department was very clean limited stock, but offered to order pair and send to my home. Store was very clean customer service throughout the store was exceptional.”
“Let me just say the customer service here was amazing! Angie helped my wife and I so much, and broke down the subscription service in such a great way that I would’ve been crazy not to sign up. The store was organized, and the fitting rooms were clean. I definitely look forward to shopping here again.”
“Grace was amazing. I was struggling with picking a pair of Harlow pants and she really took the time to help me understand how it should be worn and what sizes may work for me. Thanks Grace!! You were awesome.”
“I actually shopped online and did curb pickup because I did not want to pay for shipping. The curb pick up was extremely easy and convenient. Once you place an order you get confirmation that your order is ready at the store. When you are ready to pick up you call the store and the associate brings the purchase to your car all contact free.”
“Shout out to Harun and Jalal, after a long day of shopping for suits for a wedding coming up, I stumbled upon this Express and saw a couple of suits and gave it a go. When I couldn’t find my size, I asked Harun if he could find my size in the back. As Jalal was finishing up with a customer, he came up to me to ask if I needed help looking for anything. As Harun came back with me sized suit, I tried it on and it fit perfectly. They kindly asked if I wanted to look at any other items for my important event, and helped me find a button up shirt, dress shoes and a tie to match my outfit. Thank you to Harun and Jalal for making this stressful day a lot easier for me. Thank you for the amazing customer service. I wish the best for these 2 gentlemen.”
“OK this is the review specifically on the café only. This is a hidden gem that not many people know about; you can sit inside or out. Once you order at the counter, it is like a regular restaurant where they bring the food to you and to make sure everything is OK. Our waiter was amazing!!!! I had the salmon and my boyfriend have the chicken and they were both very very good! I want to gate keep the kitchen sink cookies as they are absolutely amazing and ours just came out right out of the oven, soft and gooey and chocolatey no picture because it was gone already”
“OK this is the review specifically on the café only. This is a hidden gem that not many people know about; you can sit inside or out. Once you order at the counter, it is like a regular restaurant where they bring the food to you and to make sure everything is OK. Our waiter was amazing!!!! I had the salmon and my boyfriend have the chicken and they were both very very good! I want to gate keep the kitchen sink cookies as they are absolutely amazing and ours just came out right out of the oven, soft and gooey and chocolatey no picture because it was gone already”
“Never been in this store before and walked out with so many great things. My roommate and I absolutely loved their collection. The merchandising was incredible and Ella was so helpful! She was with us throughout the entire shopping haul…kept adding items to our fitting rooms, checking in on us, and checking us out once we were done. Absolutely would recommend this place for anyone looking for fun colorful clothes and great customer service!”
“I like this store, better than that stupid Zara. They mostly have collared shirts, some of the shirts are stupid though. One shirt was like “Me when my phone dies” I don’t get it. You eat bubblegum?”
“Really reeeally fun store. The selection is great, some of the things that I wouldn't even think look good when I see them on the rack, looked hella snazzy on the body.I wasn't wearing them myself, but the workers there are not only extremely helpful, but also pretty dang knowledgeable. I mean, who knows fashion like that?? We felt like we were in a TV show or a high end runway with the pairings and suggestions the sales associate gave us. She was so damn good, showing us how to style things and what pairs with what and what works for which body type etc etc.Even I found something that looked good on me (the store seems mostly suited for females I guess, but some of those hats are fantastic and worked on me too ?).In conclusion, what are you doing still reading this? Go have fun at anthropology already damn it! ?In all seriousness though — if this store is at your price range, it is more than worth the quality and variety (and the service being so good doesn't hurt either ?).”
“High quality clothing that lasts a long time. They have great coats/jackets and hiking pants. Eddie Bauer has good sales and promotions. Staff at Old Orchard store are very friendly and helpful.”
“I went in today to look for a lolla outfit because I had nothing to wear! Alex beyond helped me out! She styled me from head to toe!! I had no idea what vibe I was even going for and she found me an the coolest outfit!! She is the BEST!!!”
“The staff here have always been attentive, helpful, and friendly! Store front always looks great. The male associate was able to seamlessly take my online order and process a refund.”
“I came to Tilly's on a mission: to find black jeans in a style/cut that fit me well. Being a small person, finding men's clothes that aren't huge on me is a challenge. In addition, many of the styles have been popular for the last decade make me look like a pear. Not what I'm going for.Needless to say, it was extremely comforting and refreshing when Jaime, one of the amazing people who was working that day, came to my aid. They helped me identify cuts that would accentuate what I want, hide what I don't like, and help me love my presentation. For the first time ever I was able to look in the mirror and see the goth boy that had yearned to be seen- and I even felt handsome.Jaime was extremely compassionate, validating, and went above and beyond to help me. I left feeling confident, seen, accepted, and excited to share my true self with the rest of the world. I am extremely grateful to Jaime for their support and highly recommend Tilly's if you want a wide variety of clothes, warm and welcoming staff, and a wonderful experience all around.”
“This is a very nice store. Makes me think Brooks Brothers is making a comeback after a rocky few years there after the buyout. This place is like a pre-Covid Brooks Brothers: very well stocked and beautifully organized, super knowledgeable and helpful salespeople (Shoutout to Patrick!), and bustling on a Saturday. I will definitely be back!”
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“I went in looking for a specific cubs shirt. As soon as I opened the door, I was greeted by the sweetest lady I’ve ever met! She helped me look for the shirt, suggested other designs and she made my shopping experience there very pleasant. The whole place is very clean and well organized. It’s definitely a go-to for all your team’s merch needs.”