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March 2024 by Brandon Munden
Consistent errors with insurance. They take days to fill prescriptions that other locations fill in hours. Occasionally they just don't fill them.
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November 2023 by Echo Somen
Avoid the pharmacy at all costs. We've used them for decades but our whole family has moved our business to CVS this year. The pharmacy NEVER answers the phone. Ever. Prescriptions are never ready in a timely manner or when promised. I have seen.elderly people standing in line, in tears, begging for late heart meds. We have had doctors call in meds as we sat in office at 9.am and they still aren't filled at 5 pm or 2 days later. If they're out of it, they don't tell you - the online or phone form will tell you it's "still being processed" for days, and days and days. God forbid they let you know or call one of the other 9 Walgreens in the area to see who can fill it. Zero service, zero commu inaction, people queued up 14 deep waiting to be waited on while every 1 person is a 20 mi ute problem...and 1 person waiting on all. This pharmacy is dangerous.
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November 2023 by Greg Brown (DaNameis G-nice)
I'd give 0 stars if I could. Been waiting about 1.5 hours to get my one prescription. This has to be the worst Walgreens I've ever been to. Avoid this place!
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November 2023 by A Kim
Don’t go to this Walgreens. I used to work for Walgreens as a technician (before opting NOT to become a pharmacist) several years back, so I have definitely developed empathy for some people who work behind the lines. I’ve even worked for 24hr locations, but never have I felt so embarrassed for a pharmacy! This particular pharmacy is careless and disrespectful. They’re constantly trying to gaslight the customers or prescribers.I once had a prescription called in for my son and they filled it under my husband’s name. When I mentioned it, the cashier tried to play it off as if the clinic called the prescription in for my husband. The problem is, my husband had never been to that clinic so there would be no way they had access to his information. Even the pharmacist, who overheard the conversation, looked at the cashier with embarrassment.Go to the location on Old Orchard and Crawford.
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October 2023 by Renee R.
Checked in for my 1pm RSV shot at 12;40. Was told by the tech that she'd checked me in. Watched her wipe her nose with her ungloved fingers along with every person behind the pharmacy counter. Does no one practice good hygiene? At 1.30 after getting a myriad of lame excuses I actually called the store manager to let him know that every customer in pharmacy complained about something and why did I make an appointment with no one else waiting for shots if appointment's mean nothing? He kept asking if I wanted to speak to a pharmacist! I'm IN the pharmacy! I finally had to ask the person giving me my shot to PUT ON SOME GLOVES. Not ever coming back. What the hell happened to this location?
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October 2023 by Hunter Glassie
Calling 4 days in a row to get a prescription filled and you get left on hold for so long their phone literally hangs up on you. No thanks, moving to a different pharmacy.
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September 2023 by Andrew d.
Still waiting to get flu & COVID shots almost an hour after arriving for a 2 PM appointment on a Saturday. If you're looking for vaccinations, try somewhere else.
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September 2023 by Lauren Friedman
Picked up some prescriptions for my mom and received one of the pill bottles labeled to ANOTHER PERSON. The paperwork stapled to the prescription baggie was correct but the pill bottle itself was labeled for another person taking a COMPLETELY different medication… The pills were the correct prescribed pills for my mother, just the bottle label was wrong. My mother’s label was most likely put on another patient’s prescription. Still went back after the fact to get a new prescription with a correct label.*This is definitely a HIPAA violation!*Protected medical information was disclosed to complete strangers via careless improper labeling.
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August 2023 by Lynn B.
I used to love this one. Was just treated SO RUDELY THERE. I know I'm having a People Are The Worst Day already, but these people ganged up 4 across to treat me poorly.Do I still want it? Not from you. Not here.
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August 2023 by Amethyst
Worst pharmacy ever. No one answers the phone. No one knows what’s going on. You’re left on hold and no one comes back. Horrible.
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March 2023 by Jessica Dienberg
After waiting on hold for a total of an hour, being hung up on 3 times, I got NO help. You have some staff members who are wonderful, but your managers and pharmacist are incompetent. You might want to give the regular employees a raise and your managers and pharmacists a pay cut.
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March 2023 by Barbaric Eric
Last time using this Walgreens. They say come back in 1 hour and my script will be ready. I get an email the next day saying they are out. Long lines inside and outside. Very disappointed
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March 2023 by Sue C.
Out of You're mine with your pricing we try to get ceptical face cleansing 8oz. it was 24.97 at Walmart it was 12.27 half the price what is wrong with Walgreens we will no longer shop with Walgreens as everything is twice the cost at anywhere else CVS is our new go to store even though it's further than our Walgreens store.
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January 2023 by John Hoffmann
I live a block away and transferred my prescription to Osco a few miles away. I don’t need to be stressed out every time I need a prescription filled so it’s worth the drive. Drive through is constantly closed and on the rare chance it open you wait 30 minutes or more. The people working in the pharmacy are clueless. I won’t purchase anything from Walgreens.Stay away… stay far far away!!!
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January 2023 by Rachel M.
This used to be my go-to location but the pharmacy is beyond ridiculous. They have gotten very slow in the past year but I went for a PCR test and never got results so I called and the pharmacy tech was rude. Told me that stores don't receive results nor are they emailed but then when I inquired again, laughed at me on the phone and said "of course we email them." So, she was contradicting herself and laughing at customers. Finally spoke to a manager (the one nice employee) who found out that the pharmacy tech had NEVER mailed an entire box of completed Covid tests from 4 days prior and mine was still sitting in the box. I was ensured they would be mailed promptly. It has now been over 5 days since my test and I have no results. I called one more time and a different pharmacy tech began to yell at me when I told him that I was calling about test results. Walgreens corporate office has been responsive so if you have issues with this location, don't be afraid to file a complaint. All I want is my test results and more training for the pharmacy department so that they don't speak this rudely to other people. I will be finding a new location for all future medical needs.